To run genuine Windows validation, you must install an ActiveX control. Internet Explorer might not be configured to download ActiveX controls for security reasons, or you might have declined to install the ActiveX control when Internet Explorer prompted you to download, install, or run the control.
If you would like to change the way Internet Explorer handles ActiveX controls, do the following:
Open Internet Explorer.
Click the Tools menu, and then click Internet Options.
On the Security tab, click the Custom level button.
Scroll down the Security Settings list until you see ActiveX controls and plug-ins.
For Automatic prompting for ActiveX controls, click Enable.
Scroll down to Download signed ActiveX controls and click Enable or Prompt.
Scroll down to Run ActiveX controls and plug-ins and click Enable or Prompt.
Scroll down to Script ActiveX controls marked safe for scripting and click Enable or Prompt.
Click OK, and then click OK again.
After you have completed these steps, retry Windows validation to run the test again.