How do I refresh the Family Safety Filter?

If you change any Family Safety settings, for just one child or for all family members, it's a good idea to refresh the Family Safety Filter to make sure it's using the most current info. The Family Safety Filter refreshes its settings automatically at certain times, but if you notice that web content isn't being filtered the way you would like or if you don’t see activity reported as you expect, you can refresh the Family Safety Filter manually.

The Family Safety Filter refreshes its settings automatically when:

  • A child asks a parent in person for permission to view a specific website. After the parent signs in with a Microsoft account and clicks Allow or Block for the website in question, the Family Safety Filter is updated on that PC.

  • A parent with administrator privileges signs into Family Safety, adds or changes user accounts monitored by Family Safety, and saves the changes.

To manually refresh the Family Safety Filter

  1. Sign in to your PC with a parent or guardian's Microsoft account.

  2. Open Family Safety by clicking the Start buttonPicture of the Start button. In the search box, type Family Safety, and then, in the list of results, click Family Safety.
  3. Click the refresh button in the upper right corner of the Family Safety dialog box.

Other resources

Go to Family Safety

Change your settings on the Family Safety website.

Family Safety: FAQ

Have a question? Check out our FAQ.

Service status

Can't get to Family Safety? Check service status.

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