Troubleshoot problems with radio stations in Windows Media Center

Here are solutions to some common problems with playing FM radio in Windows Media Center.

An optional FM tuner is required to play FM band radio stations in Windows Media Center.

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Why doesn't my FM radio play?

FM radio may not play for one of the following reasons:

  • Your computer is tuned to a frequency that is not available or has a weak signal.

    • On the start screen, scroll to Music, click radio, and then click FM Radio.

  • The cable connections for FM radio are not connected properly to the tuner hardware or the antenna is not positioned optimally. Make sure that the cable or radio antenna is attached to the FM radio connector on the tuner and properly positioned for the best signal reception. If you have two tuners that support FM radio, be sure each tuner is connected to its own FM radio signal source. Windows Media Center uses available tuners as needed and, if you have an FM radio antenna connected to only one tuner, you cannot get radio when that tuner is already in use for TV. Refer to your hardware documentation for the preferred hardware arrangement.

  • Your computer may not have a tuner installed that supports FM radio or it may not have a tuner installed at all. For more information about what is included in your computer configuration, refer to the documentation that came with the computer or contact your hardware manufacturer.

  • Your computer has a tuner installed, but it has not been configured for use with Windows Media Center. To configure it for use with Windows Media Center, do the following:

    1. On the start screen, scroll to Tasks, click settings, click General, click Windows Media Center Setup, and then click Set Up TV Signal.

    2. Follow the steps on the screen to configure your tuner. The radio option should appear after you have configured your tuner.

  • Your computer may be having trouble with the tuner hardware. Make sure that a current driver is installed for the tuner hardware and that the FM tuner is enabled. For more information about drivers, see Update drivers.

  • If FM radio still does not play, contact your computer manufacturer for further assistance.

Why are no FM radio stations detected?

Windows Media Center cannot find, or seek, a radio frequency that has a weak signal. If you manually enter the frequency or tune directly to a station with a weak signal, Windows Media Center plays the station. However, if you use Seek mode, Windows Media Center might bypass a weak signal.

For the best results, make sure that the cable or radio antenna is attached to the computer and properly positioned for the best signal reception. Refer to your hardware documentation for the preferred hardware arrangement. If the FM radio signal is still weak, contact your computer manufacturer for more information.

Your computer might be having trouble with the tuner hardware. Make sure that the tuner hardware is enabled and that the correct driver is installed. To quickly determine whether your tuner hardware is working, make sure that you can watch TV. To troubleshoot, refer to your hardware documentation.

Why did the FM radio stop playing unexpectedly?

Tuner hardware that may be included in your computer can have an FM radio input as well as an input for TV signal. In some cases, that type of tuner hardware cannot receive FM radio at the same time as it receives a TV signal. For example, if the tuner is in use for FM radio when Windows Media Center is scheduled to start a recording, a warning appears that the FM radio session will be stopped when the TV recording starts. If you do not make a selection, Windows Media Center automatically stops FM radio and begins recording TV, as scheduled.

If you have any Windows Media Center Extender devices connected to your computer, someone may have tuned to a TV show or FM radio program on the Media Center Extender and has control of the tuner hardware you were using.

Why does fast forward or rewind not work when I'm playing FM radio?

Windows Media Center does not support fast forward or rewind when playing FM radio. Instead, you can select the SKIP button or REPLAY button on the remote control to skip forward 29 seconds or skip back 7 seconds.

If you want to control Windows Media Center with a remote control, an optional Windows Media Center remote control is required.

Why can't I find the option to play FM radio?

If you have recently installed tuner hardware for FM radio or connected a tuner that supports FM radio, Windows Media Center might not have detected the added tuner yet.

You must configure the tuner for use with Windows Media Center before FM radio will display by doing the following:

  1. On the start screen, scroll to Tasks, click settings, click General, click Windows Media Center Setup, and then click Set Up TV Signal.

  2. Proceed through set up to configure your tuner. The radio option should appear after you have configured your tuner.

Why can't I find Internet radio?

Internet radio presets and stations appears in Radio only if one or more Internet radio partner applications have been installed on your computer. If you cannot find Internet radio in Radio, try downloading the partner application again.

Check for Internet radio partner applications that you can install and use in Windows Media Center. (On the start screen, scroll to Online Media, and then click program library. Click Music & Radio, and then click More Music + Radio to see a list of Internet radio partners that are available.)