Mouse, touchpad, and keyboard problems in Windows

Introduction Check hardware Use a troubleshooter Update drivers More options

Introduction

This tutorial is designed to help you identify and fix common mouse, touchpad, and keyboard problems in Windows. It doesn't cover device problems related to specific programs.

Mouse, touchpad, and keyboard problems can have a number of causes:

  • Cables that aren't connected properly

  • Incorrect device settings

  • Missing updates

  • Corrupted or incompatible drivers

  • Hardware problems

How to use this tutorial

For best results, complete each step and then test your device before moving on to the next step.

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