Customer feedback: frequently asked questions

Here are answers to some common questions about submitting feedback and how your feedback is used.

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Why do you want my feedback?

Microsoft uses your feedback to make this website better. Your ratings and comments tell us if the information on this webpage is helpful. Your suggestions help us make the correct changes to improve our website.

What type of feedback are you looking for?

In addition to clicking Yes or No, you can add comments and details in the text box. If you decide to leave feedback, try to include the following information:

  • The symptoms of the problem

  • What you were doing when the problem occurred

  • What programs were running when the problem occurred

  • What kind of computer and hardware you were using

Will leaving feedback let Microsoft access my personal information?

No personal information is intentionally collected. If the comments you send include personal information, Microsoft won't use that information to identify or contact you.

Will I get a reply to my feedback?

No. We don't reply individually to questions or comments left on this website. However, your feedback helps us improve our website and benefits millions of Windows users around the world.