E‑mail passwords: frequently asked questions

E‑mail passwords are used to prevent others from downloading your e‑mail. Choosing a secure password is important for keeping your e‑mail information private. Note that your e‑mail password is usually different from your Windows password.

Show all

How can I save my Windows Mail password so that I don't have to type it every time?

After entering your password, select the Remember Password check box.

Where can I find my e‑mail password?

Whether you're setting up a new account or you've lost your current password, you'll need to contact your e‑mail service provider to determine your password. Though Windows Mail can store your password for automatic retrieval, it hides the password to protect your security.

How can I keep others from reading my Windows Mail messages?

If you don't choose to save your password in Windows Mail, the program will prompt you for your e‑mail password each time you check your e‑mail. However, this won't prevent others from viewing the e‑mail that you've already downloaded. To ensure the privacy of your mailbox, create a Windows user account for each person who uses your computer. That way, Windows Mail will only display the e‑mail messages for the person who is currently logged on. For information on setting up user accounts, see Create a user account.

How can I change my Windows Mail password?

Because your password is used to access your e‑mail server, you must first change the password with your e‑mail service provider before changing it in Windows Mail. Instructions for doing this can typically be found by visiting your e‑mail service provider's website.

After you've changed your e‑mail server password, you can enter the new password in Windows Mail. Here's how:

  1. Open Windows Mail by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Mail.

  2. Click the Tools menu, and then click Accounts.

  3. Click the account you want to change the password for, and then click Properties.

  4. Click the Servers tab, type your new password in the Password box, and then click OK.

How do I choose an effective password?

When choosing an e‑mail password, you should avoid using anything that can be easily guessed, such as your name, your phone number, names of family members or pets, or any word found in a dictionary. The best passwords contain a mix of capital and lowercase letters, numbers, and punctuation. To ensure the security of your account, see Tips for creating a strong password.