View the details of a problem report

Problem reports help Windows to identify problems and to notify you about solutions. If a solution is not available, the details in a problem report can help Microsoft create a solution.

If a problem occurs and Windows asks if you want to check for a solution, you can view the details of the problem report before sending it to Microsoft. To view problem details before sending a report, in the dialog box that asks if you want to check for a solution to the problem, click View problem details.

You can also view report details in the problem history for the computer. Here's how:

  1. Open Problem Reports and Solutions by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Problem Reports and Solutions.

  2. In the left pane, click View problem history.

  3. Double-click the problem that you want to view.

Tip

  • Right-click a problem to see more options for working with it.