Here are answers to some common questions about problems you might encounter when deleting files and folders.

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What might prevent me from deleting a file or folder?

If you do not have the proper rights for a file or folder, you cannot delete it. If you didn't create the file, you might not be able to delete it, even if it appears in the Public folder. If that's the case, you need to ask the owner of the file to delete it.

Also, you can't delete a file (or the folder that contains it) if the file is currently open in a program. Make sure that the file is not open in any program, and then try to delete the file or folder again.

What does it mean if I try to delete a file and I see an error that the file is in use?

You can't delete a file if it is being used by a program. To delete the file, you need to find the program that the file is open in and close both the file and the program. If you are not the only person logged on to the computer, be aware that another person might be using the file.

Sometimes after I delete all the files in a folder, the folder still remains. How do I delete the folder?

Close all open programs and then try to delete the folder. If this doesn't work, restart the computer and try to delete the folder again. Most likely, the folder was not deleted because another program was using a file that was in the folder.