Windows Update error 2

If you receive Windows Update error 2 while installing a language pack, you might need to do one of the following:

  • If you received the error after cancelling the update, try to install the language pack again and do not cancel the installation.

  • If you received the error but did not cancel the update, restart the computer and then try to install the language pack again.


  • Installing language packs affects large areas of the operating system and can take up to several hours, depending on the number of language packs that you have selected. We recommend installing only the language packs that you want to use, installing them when you are not using the computer for other activities, and closing any open programs before you begin.

To install language packs

  1. If you received the error but did not cancel the update, restart the computer and then follow the steps below. If you cancelled the update and received the error, simply follow the steps below (do not restart the computer).

  2. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.

  3. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.

  4. Click View available updates.

  5. Select the language pack that you want to install, and then click Install. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

After installing a language pack, we recommend that you install any additional updates that Windows found for your computer. To learn how, see Install Windows updates.

If you are using Windows Vista Ultimate, and are receiving this error when installing the Windows Vista language pack, see the knowledge base article titled Installation of Windows Vista language pack from Windows Update fails on the Microsoft Help and Support website. For more information about language packs in general, see Windows Vista Ultimate language pack release information on the Microsoft Help and Support website. You can also go to the Windows Update Solution Center website to request support by e‑mail.

Errors this applies to:

  • WindowsUpdate_2

  • WindowsUpdate_00000002

  • 0x00000002

  • 00000002