If you receive Windows Update error 80070103 while installing updates, you might be trying to install a driver that is already installed on your computer or a driver that has a lower compatibility rating than one you already have installed. To find more information or to get help, try these options:

  • If you want to install the latest driver for a specific device, program, or game, try manually updating the driver instead of using Windows Update. For more information, see Update a driver for hardware that isn't working properly.

  • Go to the Discussions in Windows Update website to see if someone else has found a solution or to request help from other Windows users.

  • Go to the Microsoft Community website to try to find more information about the error code.

  • To hide the update so it is not offered again, click the plus sign (+) under the title of the update, and then select the Don't show this update again check box.

Help and Support search term: WindowsUpdate_80070103