Windows Movie Maker: frequently asked questions

Capturing video

Here are answers to some frequently asked questions about Windows Movie Maker in Windows XP. If you have a specific question, you might find the answer in the Windows XP Forums on the Microsoft Answers website.

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How can I prevent dropped frames in a captured video file?

To solve this problem, try the following:

  • Defragment your hard drive. For information about how to defragment your hard drive, go to the Microsoft Support website.

  • Close any other programs that are running when you are capturing video. Other programs can slow down the hard drive, which could result in dropped video frames.

  • Make sure the temporary storage location is located on an NTFS partition (uncompressed) rather than FAT32. For information about how to convert the partition from FAT32 to NTFS, go to the Microsoft Support website.

  • Turn off the video preview when capturing video from a digital video camera. To turn off the video preview, in the Video Capture Wizard, on the Capture Method page, clear the Show preview during capture check box.

  • Choose a lower-quality setting in the Video Capture Wizard when capturing video.

  • If possible, upgrade your computer. Adding more memory, a faster hard drive, or a faster processor can help prevent dropped frames when capturing video.

Why does my captured audio and video get out of synch for longer video clips after saving my movie?

This can happen if your computer is low on disk space, your hard drive is fragmented, or you are running other programs while capturing video. To work around this issue, try one of the following:

  • Defragment your hard drive. For information about how to defragment your hard drive, go to the Microsoft Support website.

  • Split the video clip on the storyboard into several shorter clips. For more information about how to create video clips, see Create and trim video clips.

  • Add a short video transition between clips, or trim a few frames from a video clip, and then save the movie. For more information about how to add transitions, see Add transitions and special effect to your movie.

What can I do if Movie Maker stops capturing video from a digital video camera connected to my computer using a USB 2.0 connection when I use the controls in the Video Capture Wizard to rewind or fast forward?

This is a known issue in Movie Maker. Video might not be captured successfully when you capture video from a digital video camera that is a USB Video Class (UVC) device and is connected to your computer using a USB 2.0 connection. This issue primarily occurs when you hold down the Fast Forward or Rewind buttons that appear in the DV camera controls area in the Video Capture Wizard in Movie Maker. To work around this issue, try the following:

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