When we need information that personally identifies you or allows us to contact you, we will explicitly ask you for it. For example, if you choose to register your software, we will collect your name, address, telephone number, business name, and email address. The personal information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to provide the service(s) or carry out the transaction(s) you have requested or authorized, and may also be used to request additional information on feedback that you provide about the product or service that you are using; to provide notifications regarding the software; to improve the product or service; to provide you with advance notice of events; or to tell you about new product releases.
To offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, to customize certain services to your geographic area, we may use services from other companies to derive your general geographic area based on your IP address.
Information collected by Microsoft as part of providing you with Windows Media Center may be stored and processed in the United States or any other country/region in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, providing TV listings, reporting, researching, development, processing transactions, or performing statistical analysis of our services and Internet-based content. We will only provide those companies with the information they need to deliver the service. They are required to maintain the confidentiality of that information and are prohibited from using that information for any other purpose.
Microsoft may access and/or disclose information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, users of Microsoft products or services, or members of the public.