Windows Media Player error C00D11BA

Windows Media Player can't play the file because there is a problem with your sound device, such as a sound card or sound controller.

Things to try:

• Quit other programs that might be using your sound device, and then try to play the file again.

• Install an updated driver. To see if an updated driver is available, use Windows Update, go to the sound device manufacturer's website.

• If you have multiple sound devices installed on your computer, try using a different one. The selected sound device might not support Secure Audio Path (SAP).

  To use a different sound device

  1. Click Organize, and then click Options.

  2. Click the Devices tab, double-click Speakers.

  3. In Select the audio device, click a different device, and then click OK.

• Make sure your sound device is working properly. To troubleshoot device problems, see Windows Help and Support or refer to your sound device's documentation.

• Make sure you have a sound device installed on your computer. If not, install a sound device (such as a sound card), and then try to play the file again. If you can't install a sound device in your computer, you might be able to resolve the problem by attaching USB-based headphones or USB-based speakers to your computer instead.