Windows Update error 8024002d

Windows Update error 8024002d can occur for several reasons.

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Windows is looking for files on a drive or device that doesn't exist

This error can happen if you installed Windows from removable media or a removable drive and the removable medium isn't inserted or the drive isn't connected.

To fix the problem, insert the removable medium or connect the removable drive and run Windows Update again.

You're installing a service pack or update for Microsoft Office programs you installed from a CD or DVD

Do one of the following:

A file (CBS Manifest) that is required for installation is corrupt

This corrupt file sometimes can be fixed automatically by rerunning Windows Update.

If none of these solutions work

If the problem persists after you've tried the solutions above, you can contact Microsoft Customer Support Services. You'll need to create a log file that will be used by the technicians to help you solve the problem. To turn on logging and create a log file, read the following article on the Microsoft website Error message when you try to install updates from the Windows Update or Microsoft Update Web site: "0x8024002D". In the article, under method three, follow the steps for your version of Windows

To contact Microsoft Customer Support Services, go to the Microsoft Update Solution Center website.

Error codes this applies to:

  • WindowsUpdate_8024002d

  • 0x8024002d