Applies to Windows 7

Windows Update error 80246007

If you receive Windows Update error 80246007 while downloading or checking for updates, you might need to change or restart the Background Intelligent Transfer Service (BITS). This service allows Windows Update to download updates to your computer. We recommend that you first try using the Windows Update troubleshooter.

An automatic troubleshooter is available that fixes some problems with Windows Update, and it might resolve this error for you.

To run a Windows Update troubleshooter

  1. Click this button:

    Picture of a Fix it buttonFix this problem

  2. In the File Download dialog box, click Run, and then follow the steps in the wizard.

  3. Open Windows Update, and try to install the update again.

If that didn't work, try the following steps.

To change or restart the Background Intelligent Transfer Service (BITS)

You must be logged on as an administrator to perform these steps.

  1. Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.

  2. Double-click Services.

  3. Right-click the Background Intelligent Transfer Service (BITS) service, and then click Properties.

  4. On the General tab, next to Startup type, make sure that Automatic (Delayed Start) is selected. If it isn't, select it, and then click Apply.

  5. Next to Service status, check to see if the service is started. If it isn't, click Start.

If you continue to see this error, see this automatic troubleshooter on the Microsoft Support website, or go to the Microsoft Answers website for more assistance.

Error codes:

  • WindowsUpdate_80246007

  • 80246007

  • 0x80246007