The time it takes to upload or download a large amount of data depends on your Internet connection speed, how close you are geographically to our servers, how much your Internet service provider lets you upload in a day, the speed of your computer, and other factors. Here are some tips for maximizing the transfer speed:
Use a wired instead of a wireless connection.
Avoid running other apps on your computer when you're uploading or downloading a large amount of data.
Avoid using your Internet connection for other activities while you're transferring a large amount of data. It might help to upload or download at night when the connection is getting less use from other people in your area.
Before you begin transferring a large amount of data, make sure your computer isn't set to go to sleep. If it goes to sleep, all uploading and downloading will stop.
To test your connection speed, search the web for "bandwidth test." After you know your connection speed, search the web for "upload time calculator" or "download time calculator" to find out how long you can expect it to take to upload or download a specific amount of data.
For more help troubleshooting performance problems, contact customer support.
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