Mail app for Windows

Windows 8.1, Windows RT 8.1

Organising your inbox

Mail has some new ways to help you stay on top of your emails.

Mail app highlighting the new ways to see your emails
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Favourites

Adding someone to favourites is a great way of organising emails from the people most important to you like your boss, colleagues, family or friends. When you add a person to favourites, you can see all of the messages that they've sent you. This is a great way to get to messages from these people quickly and always know when you get new messages from them (you'll see a number next to their name indicating the number of new messages from them). Adding people to favourites also gives you the option of receiving notifications when you get an email from anyone on that list.

Note

  • Making someone a favourite doesn't actually move messages from the inbox – it just gives you another way to see messages from certain people.

To start you off, we try to provide some suggestions in the Favourites list based on how frequently you keep in touch with them but you can personalise the list by adding or removing people. Here's how:

  1. Tap or click People.

  2. Under Frequent, tap or click the Add button next to a person's name to move them to Favourites.

    Adding favourites to Mail

    If you can't see anyone under Frequent, tap or click Browse contacts to search for and add people from your contact list. You can then move them to Favourites as shown earlier on.

Once you've added the people you want, tap or click their name to see all email messages they've sent you. To see a list of all messages from all the people you marked as favourites, tap or click the Favourites button Favourites button.

Newsletters and social updates (only available for Outlook.com)

Newsletters and messages from social networks are automatically filed away to different places in your inbox so you can get to them when you choose to. This also helps clear up your Outlook.com inbox so you don't accidentally miss messages from family, friends and other people you email often.

  • Newsletters. Deals, sales-related newsletters and messages from retailers or sites have been moved here.

  • Social updates. Messages from social networks like Facebook, LinkedIn and Twitter have been moved here.

Note

  • These messages won’t appear in your inbox any longer.

You can choose what you want to see in Newsletters and Social updates by moving messages back and forth between the inbox and these views. Don't worry, you just need to do this once – we'll take care of doing the same for older messages and you'll see an option to do this for future messages.

If you decide you'd rather not have your emails arranged this way and want to continue to see them in your inbox, here's how you can change it:

  1. Swipe in from the right edge of the screen, then tap Settings.
    (If you're using a mouse, point to the bottom-right corner of the screen, move the mouse pointer up, then click Settings.)

  2. Tap or click the account you want.

  3. Scroll down if needed, then untick the Show newsletters separately and/or Show social updates separately checkboxes.

Search

To search for an email, tap or click the search button Search button, then enter what you're looking for in the search box. You can choose to search just the folder you're in or across all folders.

Creating folders and moving messages

Creating folders is another great way of organising your emails. Once you've done that, you can search in a particular folder or across all folders to find emails easily. To get to the folders you already have, tap or click Folders. To see the folders you use frequently in a list under Inbox, tap or click the Add button Add favourites button next to the folders you want.

Creating a folder

  1. Go to your inbox.

  2. Swipe in from the bottom edge to see the application commands.
    (If you're using a mouse, right-click within the application.)

  3. Tap or click Manage folders then tap or click Create folder.

Moving messages to a folder

  1. Tap or click the space just before a message, then select the boxes next to the messages you want to move.

  2. Drag the messages to whichever folder you want.

    You can also use Move in app commands to do this.

    Swipe in from the bottom edge to see the application commands.
    (If you're using a mouse, right-click within the application.)

    Tap or click Move, then tap or click tap or click the name of the folder you’d like to move messages to.

Flagging messages

You can flag important messages that you want to get to later and can quickly get to your flagged messages by tapping the flag button Flag button.

To flag a message

  1. Tap or click the space just before a message, then select the boxes next to the messages you want to flag.

  2. Swipe in from the bottom edge to see the application commands.
    (If you're using a mouse, right-click within the application.)

  3. Tap or click Flag.

Next: Sweep, junk and delete