People app help

The People app is your address book and your social app all in one. You can add your contacts, see updates on social networks (such as Facebook and Twitter) and keep in touch with friends and family on Skype – all from a single app.

People app home screen

The People, Mail and Calendar apps work together. So when you email a contact from Mail, the app picks up that person's email address from the People app (which is where their contact info lives).

All about contacts

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Adding or importing contacts

Importing contacts

  1. On Start, tap or click People.

  2. Swipe in from the right edge of the screen, then tap Settings.
    (If you're using a mouse, point to the bottom-right corner of the screen, move the mouse pointer up, then click Settings.)

  3. Tap or click Accounts.

  4. Tap or click Add an account, choose the type of account you want to add, then follow the on-screen instructions.

Note

  • As of 30 January 2013, Google no longer supports new EAS (Exchange ActiveSync) connections in some scenarios, so how you add contacts to the People app might change. For more information, see How to sync Google services with Windows.

Adding contacts one at a time

  1. On Start, tap or click People.

  2. Swipe in from the bottom edge to see the application commands.
    (If you're using a mouse, right-click within the application.)

  3. Tap or click New contact.

  4. Enter the information you want for this contact, then tap or click the save button Save button

If you want to add several contacts at once, you can import them into one of the accounts you've already added to the People app, and they'll appear in the People app the next time it syncs.

Adding a contact from an email

  1. On Start, tap or click Mail.

  2. Tap or click a message, then tap or click the name of the person who sent it or any of the recipients.

  3. Tap or click Add contact.

  4. Add any additional information (if possible), then tap or click the save button Save button .

Editing contacts

  1. On Start, tap or click People.

  2. In the search box, enter the name of the contact whose info you want to edit. You'll see a list of contacts as you type – tap or click the one you want.

  3. Swipe in from the bottom edge to see the application commands.
    (If you're using a mouse, right-click within the application.)

  4. Tap or click Edit, make the changes you want, then tap or click the save button Save button on the screen.

Deleting contacts

You can only delete your Hotmail or Outlook contacts from the People app. If you've connected other accounts such as Google, Facebook or Skype, you'll need to go to that app or website to delete those contacts.

  1. On Start, tap or click People.

  2. In the search box, enter the name of the contact whose info you want to delete. You'll see a list of contacts as you type – tap or click the one you want.

  3. Tap or click a contact.

  4. Swipe in from the bottom edge to see the application commands.
    (If you're using a mouse, right-click within the application.)

  5. Tap or click Delete.

Changing a contact's photo

You can choose to change a photo for a contact in your contacts list. Here's how:

  1. On Start, tap or click People.

  2. Enter the name of the contact in the search box. You'll see a list of contacts as you type – tap or click the one you want.

  3. Tap or click the contact's photo (or if there is no photo, the space where it should be), tap or click Change photo, choose a photo and tap or click Open.

Searching for contacts

Here are a couple of ways to quickly find someone in your contacts list:

Searching

  1. On Start, tap or click People.

  2. Enter the name of the contact in the search box. You'll see a list of contacts as you type – tap or click the one you want.

    Search box in the People app

Jump to a letter of the alphabet

  1. On Start, tap or click People.

  2. Tap or click the letter of the alphabet that matches the first name of the person you're looking for.

Changing which contacts you see

By default, all contacts from the accounts you've added will appear in your contacts list. However, you can choose to only see contacts from certain accounts. People you know on other networks will be hidden, but if you know someone on multiple networks, they'll still be visible. Also, your favourites won't be hidden no matter what accounts you choose, and everyone will be available in search results.

To change which contacts you see

  1. On Start, tap or click People.

  2. Swipe in from the right edge of the screen, then tap Settings.
    (If you're using a mouse, point to the bottom-right corner of the screen, move the mouse pointer up, then click Settings.)

  3. Tap or click Options.

  4. Under Show only these contacts, untick the checkbox next to any networks you want to hide. To see contacts from that network again, tick its checkbox.

Pinning people and adding/removing favourites

When you pin a person to your Start screen, that person's profile picture and their Facebook status updates and Tweets will appear as a tile on Start. Tap or click the tile to get to their contact info. You can then quickly send them a text message or an email, or call, chat or get on a video call with them on Skype.

  1. On Start, tap or click People.

  2. Tap or click a person you want to get to quickly.

  3. Swipe in from the bottom edge to see the application commands.
    (If you're using a mouse, right-click within the application.)

  4. Tap or click Pin to Start, enter a nickname if you want, then tap or click Pin to Start.

Adding a favourite

Anyone can be a favourite – your mum, your boss, your best friend or a colleague When you add someone as a favourite, you see that person on the People home page and can tap or click their picture to quickly email, call or message them.

  1. On Start, tap or click People.

  2. Tap or click the tile with the star button.

  3. Choose the person you want and tap or click Add.

Removing a favourite

  1. On Start, tap or click People.

  2. Tap or click the person you want to remove from favourites.

  3. Tap or click Favourite. When you go back to the home page of the People app, you will no longer see this person under your list of favourites.

Removing an account

This removes the account from People, but doesn't delete any contacts from the original account. You'll still be able to get to them when you directly sign in to that account.

  1. On Start, tap or click People.

  2. Swipe in from the right edge of the screen, then tap Settings.
    (If you're using a mouse, point to the bottom-right corner of the screen, move the mouse pointer up, then click Settings.)

  3. Tap or click Accounts.

  4. Select the account you want to remove.

  5. Tap or click on Remove account, Remove all accounts or Manage this account online.

Note

  • Removing your Microsoft account (the account you use to sign in to Windows) will remove all your accounts from People, Mail, Calendar and Messaging. You might want to hide those contacts instead of removing the account.

Social notifications and updates

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Calling, chatting or video chatting using Skype

All Windows RT 8.1 and Windows 8.1 PCs come with Skype installed and you can easily get in touch with someone on Skype from the People app. Here's how:

  1. On Start, tap or click People.

  2. Enter the name of a Skype contact (if you updated to Skype and signed in with your Microsoft account, your Messenger contacts should have automatically been added to the contacts list). You'll see a list of contacts as you type – tap or click the one you want.

  3. Tap or click how you want to contact them (send a message, call or video call), and you're on your way.

Posting your own updates

You can post your own updates and write on someone's Facebook wall in the People app. You can also share links, photos and messages to your social networks from other apps and websites. Here's how to update your Facebook status or compose a Tweet:

  1. On Start, tap or click People.

  2. Tap or click Me.

  3. In What's new, choose the social network you want to use, write your message, then tap or click the send button Send button to post it on your wall.

See what's new

Keep an eye on what's new with your friends and family using the People app. When you connect your accounts, such as Facebook, Twitter and LinkedIn, you'll get all the latest updates, Tweets and pictures in one place. You can write on someone's Facebook wall, comment on an update or retweet a Tweet without switching to another app.

What's new section of the People app
  1. On Start, tap or click People.

  2. Tap or click What's new.

  3. You'll see recent updates and Tweets, and you can like, comment and retweet.

    You can also tap or click a person's name to write directly on their wall.

Changing which updates you see

  1. On Start, tap or click People.

  2. Tap or click What's new.

  3. Tap or click the arrow next to What's new, then choose which network you want to see.What's new section showing how to see notifications from a particular social network

Pinning people to see updates from Start

Pin people to Start to see their picture and new updates without opening the app. It's also a handy shortcut for sending them email, starting chatting and more.

Here's how:

  1. On Start, tap or click People.

  2. In the search box, enter the name of the contact you want to pin. You'll see a list of contacts as you type – tap or click the one you want.

  3. Swipe in from the bottom edge to see the application commands.
    (If you're using a mouse, right-click within the application.)

  4. Tap or click Pin to Start, enter a nickname if you want, then tap or click Pin to Start.

Keyboard shortcuts for the People app

The following table contains keyboard shortcuts for the People app.

Press this key To do this
Press this key

Home

To do this

Go to beginning of the contacts list

Press this key

Page down

To do this

Go forwards in the contacts list

Press this key

Page up

To do this

Go backwards in the contacts list

Press this key

End

To do this

Go to end of the contacts list