How do I redeem a gift card or promotional code?

To redeem a gift card or promotional code in the Windows Store, follow these steps:

  1. On the Start screen, tap or click Store to open the Windows Store.

  2. Tap or click Account, then tap or click My account.

  3. Under Redeem code, enter the code from your gift card or the promotional code, then tap or click Redeem.

After you've redeemed a gift card or promotional code, when you buy something in the Windows Store, the money in your Microsoft account balance is used first. If you buy something that costs more than what is left in your balance, your payment method will be charged the difference to complete the purchase.

Learn more about Windows Store gift cards


  • Gift card availability varies by retailer, and by country or region.

  • If you can't see Account, your PC doesn't have the latest update for the Store yet. Instead, swipe down from the top edge of the screen (or if you're using a mouse, right-click), then tap or click Your account.

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