Contact list management in Outlook.com

Here are some simple instructions for common tasks in your contact list.

In addition to contacts you've added or imported into People, your contact list might also show contact info from social networks like Facebook, Twitter, flickr, and LinkedIn. You can add or remove social networks, but individual social network contact info can't be edited or deleted in Outlook.com, For more info, go to Add friends from Facebook and other social networks.

If you're getting too many birthday reminders from your social networks and would like to shut them off, go to Add birthdays to your Outlook.com calendar.

Where are my contacts?

There are several reasons you might not be able to see all your contacts. For more info, see Where are my contacts?

Add a contact

When you reply to an email that includes contacts who aren't on your list, you might be prompted to add them. You can also add contacts manually.

  1. In People, click New.

  2. Add contact info. If you want to add more than one email address, phone number, etc., click the icon Plus icon in that section.
  3. Click Save.

Import contacts

Import from another Outlook.com account

  1. Sign in to the Outlook.com account you want to import.

  2. In People, click Manage, and then click Export.

  3. Save the .CSV file to your hard drive.

  4. Sign in to the account you want to import contacts into.

  5. In People, if Add people to your contact list doesn't appear, click Manage, and then click Add people. Otherwise, skip to Step 6.

  6. Under Add people to your contact list, click Import from file.

  7. Select Another Outlook.com account and then browse to the file you saved in Step 3.

  8. Click Import contacts.

Import from the Outlook desktop app or Windows Live Mail

  1. Export your contacts from the Outlook desktop app or Windows Live Mail using the Comma Separated Values (.CSV) file format. You can find the Export command under the File menu.

  2. In People, if Add people to your contact list doesn't appear, click Manage, and then click Add people. Otherwise, skip to Step 3.

  3. In Add people to your contact list, click Import from file.

  4. Select Microsoft Outlook or Windows Live Mail and then browse to the file you saved in Step 1.

  5. Click Import contacts.

Import from Outlook Express

If you've been using Outlook Express, you can upload your email and contacts to Outlook.com. Install the mail migration add-on and follow the instructions.

Edit or delete a contact

In People, click a contact and then click Edit or Delete.

Note: Individual contact info from social networks can't be edited or deleted. For info on adding or removing social networks in your Outlook.com account, see Add friends from Facebook and other social networks.

Restore deleted contacts

If you accidently delete or lose contacts, you can restore them. See Restore deleted contacts.

Add or remove contacts in your favorites

Favorites appear in People at the top of your contact list. To add or remove contacts in your favorites, click the contact, then click Add to favorites, or Remove from favorites.

Link and unlink contacts

When People finds two contacts with the same first and last name, it will link them so they appear as a single contact. You can also link them using “Clean up contacts,” link them manually, and unlink them.

Link contacts with “Clean up contacts”

  1. In People, click Manage, then click Clean up contacts.

  2. Clear the check box for any contacts in the set you don’t want to link.

  3. Repeat step 2 for all contact sets, and then click Clean up.

Search and link manually

  1. In the People search field, type the name of the contact you’re looking for.

  2. In the search result, select the contacts you want to link, and then click Link.

Unlink contacts

When contacts are linked, it creates a new, combined contact with all the info from the original contacts. The original contacts are then deleted. If you accidentally link two or more contacts that are different people, here’s how to restore them.

  1. In People, select the combined contact.

  2. Click Manage, then click Restore deleted contacts.

  3. Select the contacts you want to restore, then click Restore.

  4. Click the incorrect, combined contact, click Delete, then click Delete again.

See who's in a group

Groups appear alphabetically in your contact list. To see who's in the group, click it.

Create a new group

  1. Click the arrow next to New, and then click New group.

  2. Enter a group name.

  3. Under Add member start to enter a name or email address. When the contact appears on the list, click it.

  4. When you've added all the members you want, click Save.

Or, you can do it this way.

  1. Click the check box next to each contact you want to add to a new group.

  2. Click Groups, then click New group.

  3. Enter a group name, and then click Save.

Add or remove members of a group

Groups appear alphabetically in your contact list.

Add members to a group

  1. Click the name of the group you want to add members to, then click Edit.

  2. Under Add member start to enter a name or email address. When the contact appears on the list, click it.

  3. When you've added all the new members you want, click Save.

Or, you can do it this way.

  1. Click the check box next to each contact you want to add to the group.

  2. Click Groups, select the group you want to add them to, then click Apply.

Remove members from a group

  1. Click the name of the group you want to remove members from, then click Edit.

  2. Click the X under each member you want to remove, and then click Save.

Or, you can do it this way.

  1. Click the check box next to each contact you want to remove from the group.

  2. Click Groups, clear the check mark next to the group you want to remove them from, then click Apply.

    Note: removing a contact from a group doesn’t delete it from your contact list.

Delete a group

Groups appear alphabetically in your contact list.

  1. Click the group you want to delete.

  2. Click Delete, and then click Delete again.

    Note: deleting a group doesn’t delete the contacts that were members.

For more help with adding and managing contacts and groups, contact customer support.

Go to Outlook.com

Other resources

Simple instructions for common tasks.
Outlook.com basics

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