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Outlook.com tips


Outlook.com basics

Here are some simple instructions for common tasks.

Printing an email

On the main menu bar click the (three dots) symbol, then click Print.

Menu with Print command

Replying all or forwarding

To Reply all or Forward a single message

Click the down arrow next to Reply, then click Reply all or Forward.

To make "Reply all" your default

  1. Click the Options icon Options icon, and then click Options.

  2. Under Reading email, click Reply settings.

  3. Under Make "Reply-all" my default response, select Yes, then click Save.

  4. To return to your inbox, click the Outlook logo (top left).

    Outlook.com logo

Writing a new email

Click New. To add a recipient, do one of the following.

  • Click To, then choose a recipient from the Frequent contacts list.

  • Click the box just below To and start entering their name or email address. When the contact you want appears, click it.

For more help with composing emails, contact customer support.

Spell check

Spell check for Outlook.com is provided by your browser.

  • With most newer browsers, spelling is checked continuously as you write. Words not found in the spell-check dictionary are underlined in red. To take action, right-click the word.

  • With older browsers, such as Internet Explorer 7 or 8, you’ll need to run spell check . Click Spell check in the Outlook.com menu bar. When spell check is complete, a message will appear at the bottom of the browser. In the message, words that need your attention are underlined in red. To take action, click on the word.

Your choices during spell check

  • If the correct spelling appears in the list of words, click on it.

  • If you want spell check to ignore a word it doesn’t recognise in this and all future emails, click Add to dictionary.

  • If you want spell check to disregard all instances of the word for this email only click Ignore or Ignore all.

If spell check isn't working, try updating your browser.

For more help with composing emails, contact customer support.

Attaching files or photos

  1. Click Insert, then choose your method.

    • Files as attachments makes it easy for the recipient to save smaller files to their Desktop.

    • Use Pictures inline when you want your pictures and text to work together, like a newsletter.

    • Share from OneDrive sends a link only to the files you choose in OneDrive. Great for photo albums and large files.

  2. Browse to select the file or photo. To insert multiple files, hold down the Ctrl key while selecting them.

  3. Click Open.

For more info, see Using file attachments in Outlook.com.

Seeing all your email (turn off message grouping)

When message grouping is on, you see the most recent emails plus headers for earlier emails with the same subject line. To read an earlier email, click the header.

Message grouping is on by default, but you can turn it off.
  1. Click the Options icon Options icon, and then click Options.

  2. Under Reading emails, click Group by conversation and pre-load messages.

  3. Select Show messages individually, then click Save.

  4. To return to your inbox, click the Outlook logo.

    Outlook.com logo

Font and signature

To change the default font or signature for your outgoing emails

  1. Click the Options icon Options icon, and then click Options.

  2. Under Writing emails, click Formatting, font and signature.

    You can change the font you use and create a personal signature.

    To change the size of the font in your inbox, adjust the zoom setting on your browser.

Changing how your inbox looks

Here's how to change the look of your inbox

  • To change the colour, click the Options icon Options icon and select a colour from the palette.
  • To change the size of the font in your inbox, adjust the zoom setting on your browser.

  • To show the reading pane and be able to read emails without having to open them, click the Options icon Options icon, then under Reading pane click Right or Bottom.

Changing your password

  1. Click the Options icon Options icon, and then click Options.

  2. Under Managing account, click Account details (password, addresses, time zone).

  3. Sign in (this helps us protect your account info).

  4. Click Password in the left pane.

  5. Enter your current password,. Enter and re-enter your new password, then click Save.

  6. To return to your inbox, click the Outlook logo.

    Outlook.com logo

If you've lost your password or it no longer works, go to https://account.live.com/pw.

To help foil hackers, you'll need to enter some letters and numbers that are in a picture. The letters aren't case-sensitive. Get more info on how to enter the characters.

Changing settings

  1. Click the Options icon Options icon, and then click Options.

  2. On the Options page, you'll find settings for managing your account, writing and reading emails, blocking junk emails, setting up automatic replies, etc.

For more help with changing settings, contact customer support.

Go to People (contacts), Calendar and OneDrive

  1. Click the down arrow next to the Outlook logo.

    Outlook.com logo
  2. Click People, Calendar or OneDrive.

    To return to Outlook.com, use the same method.

Signing in/signing out

To sign in

  1. Go to http://outlook.com and enter your email address and password. If you want to get to your inbox without having to sign in each time, select Keep me signed in.

  2. Click Sign in.

    If you’re signing in from a public computer, click Sign in with a single-use code and follow the instructions on the screen. For more info, see What is a single-use code?

To sign out

Click your name (top right), then click Sign out.

Working with folders

  • To move messages to a folder, do one of the following.

    1. Drag the message header to the folder.

    2. Tick the checkbox for one or more messages, click Move to, then click the name of the folder.

    3. To move messages with one click, set up an instant action.

  • To rename a folder, right-click it, then click Rename.

  • To add a new top-level folder, right-click Folders (top left), then click Add a new folder.

  • To add a subfolder, right-click the folder you want the subfolder to live under, then click New subfolder.

  • To delete a folder, right-click the folder, then click Delete. You can’t delete the Inbox, Junk, Drafts, Sent, Deleted or Messaging history folders.

  • To delete all the messages in a folder, right-click the folder, click Empty folder, then click Empty.

Get info on how to automatically sort incoming messages into folders.

Keyboard shortcuts

To see the list of keyboard shortcuts, when you’re in Outlook.com press the Shift + ? (question mark) keys. You can also find the list here.

See more

Try Outlook.com through your Gmail account.

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Want to put all these tips into practice? Try out Outlook.com now.

Get help with the Outlook desktop app.