Here are answers to some frequently asked questions about the OneDrive app for Mac. Get the free app.
View system requirements.
Downloading the app means you agree to the Microsoft Services Agreement
This software might also download and install its updates automatically.
When you install the OneDrive app for Mac, a copy of your OneDrive is downloaded to your Mac and put in the OneDrive folder. This folder is kept in sync with OneDrive. If you add, change, or delete a file or folder on the OneDrive website, the file or folder is added, changed, or deleted in your OneDrive folder and vice versa.
To upload files to OneDrive automatically, just copy or move the files to your OneDrive folder using the Finder, or save them in your OneDrive folder from an app. Files you upload this way can be up to 10 GB in size. If you installed the OneDrive app on other computers, the files will automatically be added to the OneDrive folders on them, too.
You can also use the Finder to rename and delete files, create new folders, and move files around in your OneDrive folder. The changes will automatically be made in OneDrive and your other computers that have the OneDrive app installed.
To rotate photos in OneDrive, open them in Preview, rotate them, and then save them. The photos will be automatically updated in OneDrive.
If you use a lot of storage space in OneDrive, it might take a long time to download all your files when you first install the OneDrive app. For tips on maximizing the transfer speed, see Maximize upload and download speed.
No. If you don't want to keep all the files in your OneDrive on a computer, you can still work with your OneDrive on that computer by going to the OneDrive website.
OneDrive is following recommendations from Apple that Mac OS X apps have sandboxing. With sandboxing, the OneDrive app will access only the files it needs on your Mac. This means we need to ask you to confirm the location of your OneDrive folder. If you select any folder other than your current OneDrive folder, you'll have to go back through setup and re-download the contents of your OneDrive.
To learn more about app sandboxing, search the Apple website.
The OneDrive app icon is hidden by default. To show it in the Dock, click to deselect the Hide Dock icon checkbox in Preferences.
Yes. When you first set up OneDrive, click Choose folders to sync. If you didn't do this when you set up OneDrive, you can do it in Preferences:
Click Preferences, click the Choose Folders tab, and then click Choose Folders.
For each folder, you can choose to sync everything in the folder, individual folders within the folder, and files that aren't in any subfolders within the folder. If you choose to sync only some items, new items you add to the OneDrive folder on your Mac will sync to OneDrive, but items you add to OneDrive from the website or other devices won't be synced to your Mac unless they're in the folders you chose to sync. If you choose to stop syncing folders on your Mac, they'll be deleted from the OneDrive folder on that computer, but they'll remain in OneDrive.
You can't choose individual files you want to sync, and you can't choose to sync files or folders shared with you.
No, you can't currently do this.
If you use the Finder to rename or move your OneDrive folder, OneDrive will stop working.
No, the Fetch files feature is available only on PCs. This also means you can't stream videos that are on a Mac from the OneDrive website.
You can change the account you use with OneDrive, but you can't use the folder with multiple accounts at the same time. To change the account you use with OneDrive, choose Sign Out from the menu bar.
Check the Trash for files you deleted from the OneDrive folder on your Mac.
For more help recovering lost files or folders, contact customer support.
Just drag the OneDrive app to the Trash.
The OneDrive app requires Mac OS X Lion. It isn't supported on Mac OS X 10.6 Snow Leopard or earlier versions of the Mac OS.
See all support pages for OneDrive.
Ask your question in the OneDrive community forums.
Have ideas for OneDrive? Give us feedback.
Can't get to OneDrive? Check service status.
Need help editing Office documents on the OneDrive website?
Go to Office Online support.