Windows 8.1 Pro Pack and Windows 8.1 Media Center Pack terms and conditions

Terms and conditions for the Windows 8.1 Pro Pack

Move from Windows 8.1 to Windows 8.1 Pro plus Media Center with the Windows 8.1 Pro Pack online or at your local participating retailer.

Installation details

Each license applies to only one PC and may only be installed on PCs that are running Windows 8.1.

For more information about Windows 8.1, including system requirements, see Upgrade to Windows 8.1: FAQ. You should also visit your PC manufacturer’s website for more information, including any updated software and drivers.

Microsoft support

The purchase of Windows 8.1 Pro Pack includes no-charge support from Microsoft Answer Desk to get your software up and running (for example, download, installation, and activation support). We also offer complimentary advice to help customers solve technical issues, and we have competitively priced offerings that provide more comprehensive support. Customers can contact a Microsoft Answer Tech. (Telephone or other access charges may apply.)

Countries and regions included

The Windows 8.1 Pro Pack is available at your local participating retailer; check local listings for availability. It's also available online through the Add features to Windows 8.1 experience in the following countries:

  • Afghanistan

  • Albania

  • Algeria

  • Andorra

  • Angola

  • Anguilla

  • Argentina

  • Armenia

  • Aruba

  • Australia

  • Austria

  • Azerbaijan

  • Bahamas, The

  • Bahrain

  • Belgium

  • Bermuda

  • Bosnia and Herzegovina

  • Brazil

  • Brunei

  • Bulgaria

  • Cambodia

  • Canada

  • Cape Verde

  • Cayman Islands

  • Chile

  • Colombia

  • Costa Rica

  • Croatia

  • Cyprus

  • Czech Republic

  • Denmark

  • Djibouti

  • Dominica

  • Dominican Republic

  • Ecuador

  • Egypt

  • El Salvador

  • Estonia

  • Faroe Islands

  • Finland

  • Metropolitan France

  • French Guiana

  • Georgia

  • Germany

  • Ghana

  • Gibraltar

  • Greece

  • Greenland

  • Grenada

  • Guam

  • Holy See (Vatican City)

  • Honduras

  • Hong Kong SAR

  • Hungary

  • Iceland

  • India

  • Indonesia

  • Ireland

  • Israel

  • Italy

  • Ivory Coast

  • Jamaica

  • Japan

  • Jordan

  • Kazakhstan

  • Kenya

  • Korea

  • Kuwait

  • Kyrgyzstan

  • Latvia

  • Lebanon

  • Liechtenstein

  • Lithuania

  • Luxembourg

  • Macao SAR

  • Macedonia, FYRO

  • Malawi

  • Malaysia

  • Maldives

  • Mali

  • Malta

  • Martinique

  • Mexico

  • Monaco

  • Mongolia

  • Montenegro

  • Morocco

  • Mozambique

  • Namibia

  • Netherlands

  • New Caledonia

  • New Zealand

  • Nicaragua

  • Nigeria

  • Norway

  • Oman

  • Pakistan

  • Panama

  • Peru

  • Philippines

  • Poland

  • Portugal

  • Puerto Rico

  • Qatar

  • Reunion

  • Romania

  • Russia

  • Rwanda

  • Saint Kitts and Nevis

  • Saint Lucia

  • San Marino

  • Saudi Arabia

  • Senegal

  • Serbia

  • Singapore

  • Slovakia

  • Slovenia

  • South Africa

  • Spain

  • Sri Lanka

  • Swaziland

  • Sweden

  • Switzerland

  • Taiwan

  • Tajikistan

  • Thailand

  • Trinidad and Tobago

  • Tunisia

  • Turkey

  • Uganda

  • Ukraine

  • United Arab Emirates

  • United Kingdom

  • United States

  • Uruguay

  • Uzbekistan

  • Venezuela

  • Virgin Islands

  • Vietnam

Supported languages

Windows 8.1 Pro with Media Center is available in the same 37 languages that Windows 8.1 is available in:

  • Arabic

  • Bulgarian

  • Chinese Simplified

  • Chinese Traditional

  • Chinese Traditional (HK)

  • Croatian

  • Czech

  • Danish

  • Dutch

  • English U.S.

  • English UK

  • Estonian

  • Finnish

  • French

  • German

  • Greek

  • Hebrew

  • Hungarian

  • Italian

  • Japanese

  • Korean

  • Latvian

  • Lithuanian

  • Norwegian

  • Polish

  • Portuguese (Brazil)

  • Portuguese (Portugal)

  • Romanian

  • Russian

  • Serbian (Latin)

  • Slovak

  • Slovenian

  • Spanish

  • Swedish

  • Thai

  • Turkish

  • Ukrainian

Supported currencies

If purchasing online through the Add Features to Windows 8.1 wizard, the following currencies are supported depending on your location:

  • AUD - Australian Dollar

  • BRL - Brazilian Real

  • CAD - Canadian Dollar

  • CHF - Swiss Franc

  • CNY - Chinese Yuan

  • DKK - Danish Krone

  • EUR - Euro

  • GBP - British Pounds

  • HKD - Hong Kong Dollar

  • INR - Indian Rupee

  • ISK - Icelandic Krona

  • JPY - Japanese Yen

  • KRW - South Korean Won

  • MXN - Mexican Peso

  • NOK - Norwegian Krone

  • NZD - New Zealand Dollar

  • PLN - Polish Zloty

  • RUB - Russian Rubles

  • SEK - Swedish Kronor

  • SGD - Singapore Dollar

  • TRY - Turkish Lira

  • TWD - Taiwan Dollar

  • USD - US Dollar

Supported payment types

You can pay for the Windows 8.1 Pro Pack by using one of the following payment methods, depending on your location:

Credit cards

  • Visa *

  • MasterCard *

  • American Express

  • Discover Card

  • Diners Club

  • JCB

* In all markets. For MasterCard and Visa, some banks offer a 3D Secure service to enhance your credit card security. If your card isn’t 3D Secure enabled, you can still complete your purchase without a PIN. Contact your credit card issuing bank for any additional information.

Electronic payments

  • PayPal

Payment currencies by location

  • Afghanistan - USD

  • Albania - USD

  • Algeria - USD

  • Andorra - EUR

  • Anguilla - USD

  • Angola - USD

  • Argentina - USD

  • Armenia - USD

  • Aruba - USD

  • Australia - AUD

  • Austria - EUR

  • Azerbaijan - USD

  • Bahamas, The - USD

  • Bahrain - USD

  • Belgium - EUR

  • Bermuda - USD

  • Bosnia and Herzegovina - USD

  • Brazil - BRL

  • Brunei - USD

  • Bulgaria - EUR

  • Cambodia - USD

  • Canada - CAD

  • Cape Verde - EUR

  • Cayman Islands - USD

  • Chile - USD

  • China - CNY

  • Colombia - USD

  • Costa Rica - USD

  • Croatia - USD

  • Cyprus - EUR

  • Czech Republic - EUR

  • Denmark - DKK

  • Djibouti - EUR

  • Dominica - USD

  • Dominican Republic - USD

  • Ecuador - USD

  • Egypt - USD

  • El Salvador - USD

  • Estonia - EUR

  • Faroe Islands - EUR

  • Finland - EUR

  • Metropolitan France - EUR

  • French Guiana - USD

  • Georgia - USD

  • Germany - EUR

  • Ghana - USD

  • Gibraltar - GBP

  • Greece - EUR

  • Greenland - EUR

  • Grenada - USD

  • Guam - USD

  • Honduras - USD

  • Hong Kong SAR - HKD

  • Hungary - EUR

  • Iceland - ISK

  • India - INR

  • Indonesia - USD

  • Ireland - EUR

  • Israel - USD

  • Italy - EUR

  • Ivory Coast - EUR

  • Jamaica - USD

  • Japan - JPY

  • Jordan - USD

  • Kazakhstan - USD

  • Kenya - USD

  • Korea - KRW

  • Kuwait - USD

  • Kyrgyzstan - USD

  • Latvia - EUR

  • Lebanon - USD

  • Liechtenstein - CHF

  • Lithuania - EUR

  • Luxembourg - EUR

  • Macao SAR - USD

  • Macedonia - USD

  • Malawi - USD

  • Malaysia - USD

  • Maldives - USD

  • Mali - EUR

  • Malta - EUR

  • Martinique - USD

  • Mexico - MXN

  • Monaco - EUR

  • Mongolia - USD

  • Montenegro - USD

  • Morocco - USD

  • Mozambique - USD

  • Namibia - USD

  • Netherlands - EUR

  • New Caledonia - EUR

  • New Zealand - NZD

  • Nicaragua - USD

  • Nigeria - USD

  • Norway - NOK

  • Oman - USD

  • Pakistan - USD

  • Panama - USD

  • Peru - USD

  • Philippines - USD

  • Poland - PLN

  • Portugal - EUR

  • Puerto Rico - USD

  • Qatar - USD

  • Reunion - EUR

  • Romania - EUR

  • Russia - RUB

  • Rwanda - USD

  • Saint Kitts and Nevis - USD

  • Saint Lucia - USD

  • San Marino - EUR

  • Saudi Arabia - USD

  • Senegal - EUR

  • Serbia - USD

  • Singapore - SGD

  • Slovakia - EUR

  • Slovenia - EUR

  • South Africa - USD

  • Spain - EUR

  • Sri Lanka - USD

  • Swaziland - USD

  • Sweden - SEK

  • Switzerland - CHF

  • Taiwan - TWD

  • Tajikistan - USD

  • Thailand - USD

  • Trinidad and Tobago - USD

  • Tunisia - USD

  • Turkey - TRY

  • Uganda - USD

  • Ukraine - USD

  • United Arab Emirates - USD

  • United Kingdom - GBP

  • United States - USD

  • Uruguay - USD

  • Uzbekistan - USD

  • Holy See (Vatican City) - EUR

  • Venezuela - USD

  • Vietnam - USD

  • Virgin Islands - USD

Frequently asked questions for Windows 8.1 Pro Pack

Show all

Is the Windows 8.1 Pro Pack offered worldwide?

The Windows 8.1 Pro Pack for the online product is supported in 140 countries, which are listed in the markets and other info section. If you live outside these countries, you can buy the Windows 8.1 Pro Pack at local participating retailers.

How many languages is the Pro Pack available in?

It is available in 37 languages, which are listed in the language list section.

What currencies are supported to purchase the product online?

The online product supports purchasing in 23 currencies. Your location determines which currency is available for purchase. You may need an international credit card to complete the transaction.

Is the offer price the same in every market?

Pricing varies by region and each independent reseller, and it depends on a variety of specific factors including exchange rate, local taxes, duties, fees, local market conditions, and other pricing considerations. The actual price you pay may be more than the advertised price, because of these additional factors.

What is the local pricing for the online offering, in the 23 currencies?

The actual price of the offer varies by region because it depends on a variety of specific factors including exchange rate, local taxes, duties, fees, local market conditions, and other pricing considerations, and it might vary by each independent reseller. The actual price you pay might be more than the advertised price, because of these additional factors.

Will DVD playback work after upgrading?

Yes, the Windows 8.1 Pro Pack adds all features from Windows 8.1 Pro as well as Windows Media Center and DVD playback functionality.

Will businesses or enterprise be eligible for this upgrade?

The Windows 8.1 Pro Pack upgrade is for individual customers like students, home users, and enthusiasts.

Will I receive support when I purchase the license either at retail or online?

Yes. The purchase of Windows 8.1 Pro Pack includes no-charge support from Microsoft Answer Desk to get your software up and running (for example, download, installation, and activation support). We also offer complimentary advice to help customers solve technical issues, and we have competitively priced offerings that provide more comprehensive support. Customers can contact a Microsoft Answer Tech. (Telephone or other access charges may apply.)

Terms and conditions for Windows 8.1 Media Center Pack

Add Windows Media Center to Windows 8.1 Pro with the Windows 8.1 Media Center Pack online.

Installation details

To qualify for the upgrade your PC must be running Windows 8.1 Pro. Additional hardware may be required to watch and record live TV. For more information about Windows 8.1, including system requirements, see Upgrade to Windows 8.1 FAQ. You should also visit your PC manufacturer’s website for more information, including updated software and drivers.

Microsoft support

The purchase of Windows 8.1 Media Center Pack includes no-charge support from Microsoft Answer Desk to get your software up and running (for example, download, installation, and activation support). We also offer complimentary advice to help customers solve technical issues, and we have competitively priced offerings that provide more comprehensive support. Customers can contact a Microsoft Answer Tech. (Telephone or other access charges may apply.)

Supported languages

Windows 8.1 Media Center Pack is available in the same 37 languages that Windows 8.1 is available in:

  • Arabic

  • Bulgarian

  • Chinese Simplified

  • Chinese Traditional

  • Chinese Traditional (HK)

  • Croatian

  • Czech

  • Danish

  • Dutch

  • English U.S.

  • English UK

  • Estonian

  • Finnish

  • French

  • German

  • Greek

  • Hebrew

  • Hungarian

  • Italian

  • Japanese

  • Korean

  • Latvian

  • Lithuanian

  • Norwegian

  • Polish

  • Portuguese (Brazil)

  • Portuguese (Portugal)

  • Romanian

  • Russian

  • Serbian (Latin)

  • Slovak

  • Slovenian

  • Spanish

  • Swedish

  • Thai

  • Turkish

  • Ukrainian

Frequently asked questions

Show all

Is Windows 8.1 Media Center Pack offered worldwide?

Windows 8.1 Media Center Pack is supported in all countries that Windows 8.1 is available in.

What will I receive when I install the Windows 8.1> Media Center Pack?

The Windows 8.1 Media Center Pack adds Windows Media Center and DVD playback functionality to PCs running Windows 8.1 Pro.

Will DVD playback work after adding Windows 8.1 Pro Pack or Media Center Pack through Add Features?

Yes, the Windows 8.1 Pro Pack adds all the features from Windows 8.1 Pro as well as Windows Media Center and DVD playback functionality. If you already have Windows 8.1 Pro and you add the Media Center Pack, you get all the features of Windows Media Center, including support for DVD playback.

Can businesses or enterprises purchase Windows 8.1 Media Center Pack?

Windows 8.1 Media Center Pack is for individual customers like students, home users, and enthusiasts.