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Import email from a desktop app
When you add your Gmail account to Outlook.com you can continue to send and receive new email from your Gmail address, access your contacts, and import your old email and calendar info. Here are the steps to follow.
Add an @outlook.com email address or create a new account
Run the import tool
Import or subscribe to your Google calendar
Choose a "From" address
Sort incoming email into folders
If you already have an Outlook.com account with an @outlook.com email address, you can skip this section.
If you’ve used services like Xbox, OneDrive, Messenger, Skype, Hotmail, or Windows Phone, or if you have a PC running Windows 8.1 or Windows RT 8.1, you probably already have a Microsoft account (it's the email address you used to sign in). You can use it to sign in to Outlook.com.
You can add an alias—an additional @outlook.com email address that uses the same inbox, contact list, and account settings. You can also decide which address or alias will be the primary one. Get more info on how to add an alias.
If you need a new account to sign in to Outlook.com, go to https://outlook.com and click Sign up now. Once you've entered your info, you'll have to enter some letters and numbers that appear in a picture (it's a security feature). The letters aren't case-sensitive.
The import tool will help you import your existing email messages, connect Outlook.com to your Gmail contacts, set up Outlook.com so you can send email from your Gmail address, and walk you through the steps to forward incoming Gmail messages to Outlook.com.
Before you run the import tool, you might want to remove labels in Gmail you don't use any more.
Gmail uses labels to organize your email, while Outlook.com uses folders. During the import, Outlook.com will sort your messages into folders based on their labels. For example, if an email has three labels, Outlook.com will import it into three different folders. This might result in more folders and more copies of messages than you want.
Sign in to your Gmail account, click More labels, and then click Manage labels.
Scroll down to Labels (not to be confused with System labels).
Click remove for each label you don't want added to the import.
Once you've removed labels, run the import tool and follow the instructions on your screen. When you're done, come back to this page to finish the other steps.
Here's another way to launch the tool.
SIgn in to your Outlook.com account.
Click the Options icon , and then click Options.
Under Managing your account, click Import email accounts.
For more info on the difference between importing a calendar and subscribing to one, see Import or subscribe to a calendar in Outlook.com. Note that in both scenarios you'll still need to go to your Google account to add new calendar events.
Sign in to your Google account and go to the Export your calendar page.
Follow the on-screen instructions to save an .ICS file to your PC.
Follow the instructions for importing a calendar in Import or subscribe to a calendar in Outlook.com.
Sign in to your Google account and go to the View from other applications page.
Follow the on-screen instructions to get the private URL for your calendar.
Follow the instructions for subscribing to a calendar in Import or subscribe to a calendar in Outlook.com.
If you import your calendar, to continue receiving new events or updates tell people to send events to your Outlook.com email address.
If you shared your Google calendar, you'll probably want to share your Outlook.com calendar.
You can send email from any account you've added to Outlook.com.
Click New to start a new mail.
Click the down arrow next to your email address (upper left).
Select from the list of addresses.
If you send a lot of email from one of your addresses, you can set it as your default "From" address.
Click Your email accounts.
Under Default "From" address, select the address you'd like to send from by default.
To return to your inbox, click the Outlook.com logo in the upper left.
If you want to keep email from different addresses separate (for example, your personal address and business address), Outlook.com can automatically sort incoming mail into different folders.
Customizing Outlook, click Rules for sorting new messages, and then click New.
Under Step 1:
On the first list, select To or Cc line.
On the second list, select contains.
In the text box, enter the address for the email you want to sort.
Under Step 2, do one of the following:
If the folder already exists, select Move to and select the folder from the list.
If the folder doesn’t exist yet, select Move to a new folder, and enter the folder name.
You can also automatically forward, delete, add or remove a category, or flag the message.
Messages sent to a mailing list won't be added to this folder.
For more help with adding email accounts,
contact customer support.
Need more help? The Outlook.com forum might be able to answer your question.
Get help with the Outlook desktop app.
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