Applies to Windows 10
To help protect your account from fraud or abuse, Microsoft temporarily blocks accounts when unusual activity is noticed. To unblock your account, sign in to the Microsoft account website and follow the instructions to get a security code.
If you can't unblock your account online, it will take a little longer, but you can still get unblocked. Fill in this online form and a Microsoft customer service representative will contact you by email within 24 hours.
Get help with the most common problems other people have had with Windows 10.
Join Microsoft Communities to ask and answer questions about Microsoft products.
Whether you’re brand new or just want a refresher, get info on the basics of Windows 10.