Maps app: FAQ

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How do I search for a business or address?

  1. Enter your search text in the Search and get directions box, or start typing anywhere in the app. As you type, the SEARCH pane will appear.

  2. Once you're done, tap or click the Search button Search button.

To clear the search results from the map, close the SEARCH pane.

How do I view business details?

To view business details from the search results, tap or click the business name to open the business details pane that contains additional options and imagery when available. Available options might include DirectionsDirections button, NearbyNearby button, and CallCall button.

How do I get directions to a location?

  1. Start typing a location and the SEARCH pane opens. Finish typing the location and tap or click the Search button Search button.
  2. If you see multiple results, tap or click the one you want.

  3. Tap or click DIRECTIONS and enter your "from" address.

    If you want to avoid tolls or highways, tap or click Options, choose your options, and then tap or click it again to go back to DIRECTIONS.

  4. Then, tap or click the Search button Get Directions button.

To get directions to a pin on the map

  1. Tap or click the pin.

  2. Tap or click the Directions button Directions button.
  3. Tap or click Directions to here.

    If you want to avoid tolls or highways, tap or click Options, choose your options, and then tap or click it again to go back to DIRECTIONS.

  4. Tap or click the Search button Search button.

How do I switch between road and aerial imagery views?

Tap or click the Map style button to toggle between road Road view button and aerial Aerial view button map styles.

Note

  • The appearance of the Map style button changes with the current view, and always represents the map style you'll get if you tap or click the button. For example, if you're viewing the road map style, the button shows aerial imagery. When you tap or click the button, the map will change to show aerial imagery.

How do I view traffic on the map?

  1. Swipe in from the bottom edge of the screen. (If you're using a mouse, right-click within the app.)

  2. Tap or click Traffic.

A traffic overlay appears on the map. To turn it off, follow the same steps again.

How do I add or edit Favorites?

To add a search result to your Favorites

  • Tap or click the search result, and then click the Add favorite button Add favorite button on the pin or in the business details pane.

Note

  • If the search result is a business and you're not in the business details pane, you might need to tap or click a second time to see the Add favorite button Add favorite button.

To edit a Favorite from your Favorites list

  1. Swipe in from the bottom edge of the screen. (If you're using a mouse, right-click within the app.)

  2. Tap or click FAVORITES.

  3. Swipe down on or right-click the favorite place or route you want to edit.

  4. Tap or click Edit on the bottom of the screen.

Note

  • The Edit option doesn't appear when multiple favorites are selected.

How do I set a location for home or work?

  1. Enter your address in the search box and tap or click the relevant search result.

  2. Then click the Add favorite button Add favorite button.
  3. Enter a nickname for your home and then turn on the Set as home or Set as work button.

How do I clear my search history?

  1. Swipe in from the right edge of the screen, tap Settings, and then tap Options. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Options.)

  2. Tap or click Clear search history.

What are the keyboard shortcuts?

Press this key To do this
Press this key

Ctrl+Y

To do this

Switch the map style between aerial and road views

Press this key

Ctrl+1

To do this

Show the road view

Press this key

Ctrl+2

To do this

Show the aerial view

Press this key

Ctrl+plus (+)

To do this

Zoom in for a more detailed map view

Press this key

Ctrl+minus (-)

To do this

Zoom out to view a larger map area

Press this key

Arrow keys (right, left, up and down)

To do this

Move the map in any direction

Press this key

Ctrl+Home

To do this

Center map on your current location

Press this key

Ctrl+D

To do this

Get directions

Press this key

Ctrl+F

To do this

Search for a business or place

Press this key

Ctrl+M

To do this

Clear the map

Press this key

Ctrl+P

To do this

Print a map

Press this key

Ctrl+T

To do this

Show or hide traffic info on the map

Press this key

Ctrl+S

To do this

Pin the Maps app to the Start screen

Press this key

Ctrl+F

To do this

Open SEARCH pane

Press this key

Ctrl+D

To do this

Open DIRECTIONS pane

Press this key

Ctrl+S

To do this

Open LOCAL pane

Press this key

Ctrl+Backspace

To do this

Clear current results

Press this key

Ctrl+G

To do this

Show or hide the chosen result's details page

Press this key

Ctrl+E

To do this

Edit chosen favorite

Press this key

Ctrl+J

To do this

Add or remove favorite

How do I report a problem?

  1. To give feedback, swipe in from the right edge of the screen, tap Settings, and then tap Feedback. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Feedback.)

  2. Follow the steps to submit your feedback.

You can also tap or click Report a problem from some locations within the app.

For more help, you can ask questions and get answers from other people who use this app and support pros on the Windows forum.

Need more help?