Improvements are coming to the Outlook.com web experience but your password, login, and data won't change.
Important: If your account has been upgraded, the information in this article may no longer apply. Go to
Welcome to Outlook on the web
to learn more.
With Outlook.com, you can recover email that might have been accidently deleted from your inbox. This is also helpful if your account has been hacked, because hackers often delete all the messages in an account.
In the left pane of the Outlook.com window, click the Deleted folder. At the bottom of the window, click recover deleted messages.
Outlook.com will recover as many messages as possible and put them in your Deleted folder. If you don't see the deleted messages that you wanted, it means they are permanently lost.
When the recovered messages are back in your Deleted folder, you should move the important ones back to your inbox or personal folders because the Deleted folder gets cleaned out periodically.
This feature doesn’t work for child accounts. This way, parents can be confident that when they delete messages from their children’s accounts, they stay deleted.
For more help with how to restore or recover messages,
contact customer support.
Learn how to do common tasks in Outlook.com.
See all support pages for Outlook.com.
Looking for help with the Outlook desktop app? Search Office support.
Share your ideas for Outlook.com.