Are you seeing a red "X" (or other placeholder) instead of an image on a webpage? This might be caused by a broken link, a compatibility problem between the site and Internet Explorer, or something else that might be fixed by changing Internet Explorer's settings.

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I can see most pictures, but not all of them

If the problem is with an individual picture or page, you should be able to see some pictures on that site or on other sites. Here are a few things to try:

  • Open the page in the desktop, and right-click (or press and hold) the empty space where the picture should be. Then tap or click Show picture in the dropdown menu. If this doesn't work, the link to the picture might be broken, which is a problem that the site's owner has to fix.

  • Open the page in the desktop and try turning on Compatibility View to see if there's a compatibility problem that's preventing images from displaying properly.

  • You might want to turn off Tracking Protection and ActiveX Filtering for this site. Tracking Protection and ActiveX Filtering help protect your privacy by blocking images or other content that might put your security or privacy at risk.

I can't see pictures on any websites

If you can't view any pictures on any sites, make sure Internet Explorer is set to display pictures, then try deleting your temporary Internet files, or resetting Internet Explorer's settings. Here's how:

To set Internet Explorer to display pictures

  1. Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.

  2. Tap or click Tools button Tools button, and then tap or click Internet options.
  3. On the Advanced tab, under Multimedia, tap or click the Show pictures check box, and tap or click OK.

If this doesn't work, try clearing your temporary Internet files.

To clear temporary Internet files

  1. Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.

  2. Tap or click Tools button Tools button, and then tap or click Internet options.
  3. On the General tab, under Browsing history, tap or click Delete.

  4. In the Delete Browsing History dialog box, clear the Temporary Internet files and website files check box.

  5. Tap or click Delete, and then tap or click OK.

If this doesn't work, try resetting your security settings.

To reset Internet Explorer's security settings

  1. Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.

  2. Tap or click the Tools button Tools button, and then tap or click Internet options.
  3. On the Security tab, tap or click Default level, and then tap or click OK.

If none of these suggestions work, you can try resetting Internet Explorer to its default settings.