Thank you

You’ve been with us a long time, and through a lot of changes. We appreciate your sticking with us, and we want to make it easy for you to keep using your SkyDrive storage. Our loyalty offer period* has closed, but all SkyDrive accounts still come with 7 GB of free storage—which is more than other leading cloud storage services.

Here are some ways that you can use your free 7 GB of SkyDrive storage:

  • Store up to 20,000 Office docs or 7,000 photos

  • Install SkyDrive on your computer to access your SkyDrive folder right from your desktop—online or offline.

  • Use fetch to access any file stored on your PC running Windows from SkyDrive.com.

If you find you need additional storage, you can purchase up to 100 GB of additional storage on the SkyDrive storage page. For more updates on new features and future loyalty offers for existing users, remember to follow us on Twitter and Facebook.

Frequently asked questions

  1. Why did the storage limit change?
    When designing the new SkyDrive, we wanted to create personal cloud storage that was both powerful and that had enough storage to meet the needs of most people—for free. The new SkyDrive offers 7 GB of storage. That’s enough for 20,000 Office docs or 7,000 photos. And unlike before, you can upload big files (up to 2 GB) and automatically sync files or entire folders to SkyDrive right from your PC.

    We also wanted to offer additional storage options for people who needed more, without applying a single limit to everyone. So we now offer affordable plans to add up to 100 GB of additional storage to SkyDrive.

  2. What are the new features?
    SkyDrive for PC or Mac: Install SkyDrive on your computer and you can access files in your SkyDrive right from your desktop—online or offline. Files in your SkyDrive folder are automatically kept up to date across your PCs and Macs. Available for Windows 8 Consumer Preview, Windows 7, Windows Vista, and Mac OS X Lion.

    Apps for Windows Phone, iPhone, and iPad: Get to your files while you’re on the go with the new SkyDrive for iPad app and updated apps for Windows Phone and iPhone. And of course you can still go to SkyDrive.com from your phone’s browser.

    Fetch files: Forgot to put a file in your SkyDrive folder? You can access any file stored on your PC running Windows from SkyDrive.com.

    Increased upload sizes: Now you can upload and share files up to 2 GB.

  3. What happened if I didn’t upgrade my storage? Did I lose my stuff?
    No. In the new SkyDrive, everyone gets 7 GB of free storage. If you were using close to this amount before the latest update, we’ve automatically upgraded your storage already. You can always see how much storage you have by signing into SkyDrive and checking the storage meter.

  4. Where can I go to learn more?
    You can get more information about SkyDrive on our website. If you have any questions, you can get answers in the SkyDrive forum.

*Offer included active SkyDrive account holders who had at least one file in their account on or before April 21, 2012.