Unblock your Microsoft account or Outlook email

  • To help protect your account from fraud or abuse, Microsoft temporarily blocks accounts when unusual activity is noticed. To unblock your account, sign in to the Microsoft account website and follow the instructions to get a security code.

  • If it won’t work to unblock your account online, it will take a little longer, but you can still get unblocked. Fill out this online form, and a Microsoft customer service representative will contact you by email within 24 hours.

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Getting started

Whether you’re brand new or just want a refresher, get info on the basics of Windows 10.