Windows Update error 0x80073712

If you receive Windows Update error 0x80073712 or 80073712, it means that a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Try one of these methods to resolve the problem.

Method 1: Run the Windows Update troubleshooter

Method 2: Run the DISM tool

  1. Swipe in from the right edge of the screen, and then tap Search.
    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)

  2. Enter command prompt in the search box.

  3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.

  4. In the Administrator: Command Prompt window, enter the following commands. Press the Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

  5. To close the Administrator: Command prompt window, type Exit, and then press Enter.

  6. Run Windows Update again.

Method 3: Refresh your PC

If you continue to see this error, you might be able to search for help from other people who use Windows at the Microsoft Community website.

Error codes this applies to:

  • WindowsUpdate_80073712

  • 0x80073712

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