You must be logged on as an administrator to perform these steps.
If your computer's infrared capability is not working, infrared might be disabled. If you have infrared technology installed on your computer, here's how to enable an infrared device:
Open Device Manager by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Double-click Infrared devices.
Right-click the device, and then click Enable.