Troubleshoot game problems

Here are solutions to some common problems when playing games. For information about problems with a specific game, check the information that came with the game or go to the game publisher's website.

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I can't find a game.

Newer games, including the new games that come with Windows, are located in the Games folder.

  • Open the Games folder by clicking the Start button Picture of the Start button, clicking All Programs, clicking Games, and then clicking Games Explorer.

You might have to add some older games to the Games folder. For more information about adding games to the Games folder, see Install a game in the Games folder.

My older games won't run.

Most games written for earlier versions of Windows also work in this version of Windows, but some older games might run poorly or not at all. If an older game doesn't run correctly, use the Program Compatibility Wizard, which will simulate an earlier version of Windows.

  • Open the Program Compatibility Wizard by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Programs, and then clicking Use an older program with this version of Windows.

My game runs slowly or with limited performance.

There are two things you can try:

  • Check the minimum requirements of the game, and then make sure that your system meets those requirements. If your computer meets the minimum requirements, see Fixing game performance problems.

  • Open Performance Information and Tools to help you understand your computer's capability, identify any issues that need your attention, and provide the steps you can take to address performance-related issues.

    • Open Performance Information and Tools by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Performance Information and Tools.

Game performance is very slow over a network.

Make sure the computer that hosts the gaming session is powerful enough to host multiplayer gaming. The demands on host computers increase as new games are released and more computers connect. If your computer is the host computer, check the information that came with the game to make sure your computer is up to the challenge and compare that with your computer's performance rating and specifications:

  • Open Performance Information and Tools by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Performance Information and Tools.

How can I change the program that AutoPlay opens when I plug in a device or insert a disc?

Follow these steps:

  1. Open AutoPlay by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Hardware and Sound, and then clicking AutoPlay.

  2. To never see the AutoPlay dialog box, select Take no action next to the device or disc. To choose an action each time you plug in a device or insert a disc, select Ask me every time. To have a program open automatically each time, select the program.