Get help with "Error 711" message


This error message appears when a required service isn't started on your computer. You won't be able to connect to a network, and you might not be able to install network adapters.

This problem can occur if some or all of the following services aren't started:

  • Plug and Play

  • Remote Access Auto Connection Manager

  • Remote Access Connection Manager

  • Telephony

To fix this problem, follow these steps for each of the services listed above:

  1. Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  2. Double-click Services. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  3. Right-click one of the services listed above, and then click Properties.

  4. Click the General tab, and then, next to Startup type, select Manual.

  5. Click Apply, and then click Start.



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