This tutorial is designed to help you identify and fix common sound problems in Windows, including no sound coming from your speakers or headphones. This tutorial doesn't cover sound problems related to specific programs. Sound problems can be caused by cables that aren't connected properly, corrupt drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.
For best results, complete each step before moving on to the next one. Check for sound after each step before going to the next step.
Article ID: MSW700076