We've made a few changes

We thought you should know about our revised Microsoft Services Agreement (MSA) and our new privacy statement for Windows services. We hope you'll take a moment to see what's new.

Read the MSA

Check out the privacy statement

What are the highlights?

Privacy

Privacy

You want to keep your personal information private when you go online.

Which is why we won’t use the content in your emails to target you with ads.
Transparency

Transparency

You like to know what you're getting into when you use our products and services.

So we've made our terms and policies more transparent.
Protection

Protection

You want to more easily understand how Microsoft is respecting your privacy.

That's why we tailor our privacy statements for each of our products.

Top questions

What is the Microsoft Services Agreement?

It's an agreement between you and the Microsoft Corporation (or, depending on where you live, one of its affiliates) that describes your rights to use the software and services covered by the agreement.

What Services does the Microsoft Services Agreement cover?

The primary services covered by the services agreement are Bing, MSN, Outlook.com (formerly Hotmail), OneDrive (formerly SkyDrive), Microsoft account, Family Safety, Photo Gallery, Movie Maker, Windows Live Mail, Windows Live Writer, Office.com, Microsoft Office 365 Home Premium, Microsoft Office 365 University, and other Microsoft Office–branded services that link to the agreement through a supplemental agreement.

What are the changes that Microsoft is making to the Microsoft Services Agreement?

To see all of the updates, we recommend that you read the full agreement, but here are highlights of a few key changes:

Privacy — As part of our ongoing commitment to respecting your privacy, we have updated the Microsoft Services Agreement to state that we do not use what you say in email, chat, video calls, or voice mail to target advertising to you. Nor do we use your documents, photos, or other personal files to target advertising to you.

Transparency — We want our guidelines for use to be very clear, so we have moved the Code of Conduct into the Microsoft Services Agreement and updated it with easy-to-understand guidelines that clearly identify what behaviors could result in an action being taken on your Microsoft account. We’ve also added section 1.5, which states that parents are responsible for Microsoft account and Services usage by their minor children, including any purchases.

Simplicity — We tailor our privacy statements for each of our products to help make it easier to find the information that's important to you.

What are the changes that Microsoft is making to the privacy statements?

Your privacy is of utmost importance to us, so with this release we've created unique privacy statements to cover Microsoft account, Outlook.com, OneDrive, and Family Safety, so you can easily review the privacy terms for the service you are using. Read the full privacy statement as well as privacy statements for Bing and MSN.

Can parents accept the terms on behalf of their children?

We added section 1.5, which states that parents are responsible for Microsoft account and Services usage by their minor children, including any purchases. Some of our services do require payment, such as ad-free Outlook.com, OneDrive extra storage, or an Office 365 consumer subscription.

What products does the new privacy statement cover?

The new privacy statement defines how your information is used and protected across your Microsoft account, Outlook.com, OneDrive, and Family Safety.

When do these terms take effect?

The Microsoft Services Agreement and privacy statement for Microsoft account, Outlook.com, OneDrive, and Family Safety take effect on July 31st, 2014.

How do I accept these terms?

By using or accessing the services after July 31st, 2014, you agree to abide by the terms of the agreement. If you do not agree, you can choose to discontinue use of the services.

Does Microsoft share my information with anyone?

We share your personal information with your consent. For example, we share your content with third parties when you tell us to do so, such as when you send an email to a friend, share photos and documents on OneDrive, or link accounts with another service. If you choose to report junk messages, we may share those messages with the original sender and may share them with those companies that help us fight junk email.

We may also share information and content with and disclose information and content to Microsoft affiliates and vendors; when required by law or to respond to valid legal process; to protect our customers; to protect lives; and to maintain the security of our services. In addition, we may share and disclose information and content to protect the rights or property of Microsoft. However, if we receive information indicating that a customer is using our services to traffic in intellectual or physical property that was stolen from Microsoft, we will not inspect that customer's private content ourselves, but we may refer the matter to law enforcement.

Does this Microsoft Services Agreement apply to Office 365 for business?

This Microsoft Services Agreement does not apply to Office 365 for business customers. Office 365 for business includes business, education, and government organizations. For commitments regarding security, privacy and compliance as well as related information that apply to Office 365 for business, please visit the Office 365 trust center at http://trust.office365.com.