Open the Hardware and Devices troubleshooter

If your computer is having problems with a recently installed device or other hardware, try using the Hardware and Devices troubleshooter to fix the problem. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

Note

  • To make sure you have the most up-to-date troubleshooters from the Windows Online Troubleshooting Service, your computer should be connected to the Internet. For more information, see Troubleshooting in Windows.

Open the Hardware and Devices troubleshooter by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Configure a device. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.