Choose the information to send when a problem occurs

If a problem occurs on your computer—for example, if a program stops working—you can send a description of the problem (called a problem report) to Microsoft to see if a solution is available. Windows will ask you each time if you want to send this information, or you can choose to send problem reports automatically. If Microsoft needs more information to solve the problem, you might be asked to provide additional details.

Choose the information to send to Microsoft and when to send it

  1. Open Action Center by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.

  2. Click Maintenance.

  3. Under Check for solutions to problem reports, click Settings.

  4. Select one of the following options, based on the type of information you want to send to Microsoft and when you send it:

    • Automatically check for solutions (recommended). This checks for solutions and prompts you for additional information that is needed to solve the problem.

    • Automatically check for solutions and send additional report data, if needed. This automatically checks for solutions and sends additional information that is needed to solve the problem (typically, you are not prompted).

    • Each time a problem occurs, ask me before checking for solutions. This prompts you before sending any information to Microsoft.

    • Never check for solutions (not recommended). This turns off Windows Error Reporting. This is not recommended because you won't be notified of any solutions to problems that occur on your computer, including security-related issues.

  5. Click OK.