You must be logged on as an administrator to perform these steps.

If you receive Windows Update error 80246008 while downloading updates, you might need to change the Background Intelligent Transfer Service (BITS) or Windows Event Log service settings, and then restart each service.

To change or restart the Background Intelligent Transfer Service (BITS)

  1. Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.

  2. Double-click Services. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  3. Right-click the Background Intelligent Transfer Service (BITS) service, and then click Properties.

  4. On the General tab, next to Startup type, make sure that Automatic (Delayed Start) is selected.

  5. Next to Service status, check to see if the service is started. If it's not, click Start.

To change or restart the Windows Event Log service

  1. Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.

  2. Double-click Services. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  3. Right-click the Windows Event Log service, and then click Properties.

  4. On the General tab, next to Startup type, make sure that Automatic is selected.

  5. Next to Service status, check to see if the service is started. If it's not, click Start.

If you continue to see this error, see this automatic troubleshooter on the Microsoft Support website, or go to the Microsoft Answers website for more assistance.

Error codes this applies to:

  • WindowsUpdate_80246008

  • 0x80246008