What should I do if Internet Explorer 8 doesn’t start?

Les informations contenues dans cette rubrique d’aide s’appliquent à Windows Internet Explorer 8.

When upgrading from Internet Explorer 7, Internet Explorer 8 might open and then immediately close. This can happen if some settings were corrupt before the upgrade. To correct this problem, you'll need to uninstall Internet Explorer 8 and reinstall Internet Explorer 7, reset the Internet Explorer 7 settings, and then reinstall Internet Explorer 8.

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  1. Pour ouvrir Programmes et fonctionnalités, cliquez sur le bouton DémarrerImage du bouton Démarrer, sur Panneau de configuration, sur Programmes, puis sur Programmes et fonctionnalités.

  2. In the left pane, click View installed updates.

  3. Select Internet Explorer 8, and then click Uninstall. Autorisation de l’administrateur nécessaire Si vous êtes invité à fournir un mot de passe administrateur ou une confirmation, fournissez le mot de passe ou la confirmation.

  4. Follow the instructions on the screen to uninstall Internet Explorer 8.

  5. When you're done, restart Windows.

Resetting Internet Explorer can affect some settings, such as your home page, add-ons, or cookie settings. For more information, see Reset Internet Explorer 7 settings.

  1. Click this link:

    Reset Internet Explorer settings

    Picture of a Fix it button

  2. In the File Download dialog box, click Run, and then follow the steps in the wizard.

  3. In the Reset Internet Explorer Settings dialog box, click Reset.

  4. When Internet Explorer finishes applying default settings, click Close, and then click Close again.

  5. Close and restart Internet Explorer.

Note

Note

If you close all windows but still get an error message when you try to reset Internet Explorer 7, you might have programs running that aren't visible. Restart Windows, open Internet Explorer, and try resetting again.

Resetting Internet Explorer can affect some settings, such as your home page, add-ons, or cookie settings. For more information, see Reset Internet Explorer 7 settings.

  1. Close any Internet Explorer or Windows Explorer windows that are currently open.

  2. Pour ouvrir Internet Explorer, cliquez sur le bouton DémarrerImage du bouton Démarrer, puis sur Internet Explorer.

  3. Click the Tools button, and then click Internet Options.

  4. Click the Advanced tab, and then click Reset.

  5. In the Reset Internet Explorer Settings dialog box, click Reset.

  6. When Internet Explorer finishes applying default settings, click Close, click OK, and then click OK.

  7. Close and restart Internet Explorer.

Note

Note

If you close all windows but still get an error message when you try to reset Internet Explorer 7, you might have programs running that aren't visible. Restart Windows, open Internet Explorer, and try resetting again.

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