Where to find your e‑mail account information

Your e‑mail service provider should provide you with the information you need to sign in to your e‑mail account. If you don’t have this information available, contact your e‑mail provider. Your e‑mail provider is typically your Internet service provider (ISP), but might also be your employer, school, or an independent provider that offers POP3 or IMAP e‑mail accounts.

To set up your e‑mail account, you will need to provide the following information:

  • Display name. This is the name you want to appear at the top of your e‑mail messages. This is not provided by your e‑mail provider, and can be any name you choose, such as John Smith. You can choose to leave this entry blank.

  • E‑mail address. This is the e‑mail address you chose or were given when you signed up for your e‑mail account, such as someone@example.com.

  • E‑mail server names. Mail is stored on your e‑mail provider's server until you download it. You'll need to know whether your e‑mail provider stores mail on a POP3 or IMAP server. For more information on e‑mail server types, see POP3, SMTP, and other e‑mail server types.

    You'll need the names of both your incoming e‑mail server (such as pop.example.com) and outgoing e‑mail server (such as smtp.example.com). It's also helpful to know if your server requires a user name and password when sending mail in addition to when receiving it. If so, select the Outgoing server requires authentication check box when setting up your account.

  • E‑mail username. This is the name you use to sign in to the e‑mail server. For many e‑mail services, this will be your entire e‑mail address (such as someone@example.com), but some e‑mail services might use only the portion before the at sign (@), while others might assign a different ID for sign-in purposes.

  • Password. This is the password you chose or were given when you created your e‑mail account.