Why can't I switch back to Hotmail?

Thanks for being a loyal Hotmail customer. As part of the transition from Hotmail to Outlook.com—the next generation of free email from Microsoft—there is no longer an option to switch back.

Your Hotmail address and password, saved emails, contacts, calendars, and rules were automatically moved to your new Outlook.com inbox. You have the option to keep your @Hotmail address and/or get an @Outlook.com address.

We think Outlook.com builds on the great tools in Hotmail, and we hope you’ll agree. You get all the features you loved in Hotmail, like Sweep and one-click Unsubcribe, along with new features like archiving and a refreshed design. Outlook.com helps you see and do more from your inbox quickly. The streamlined interface shows more messages at a glance, and the new toolbar helps you complete everyday email tasks with fewer clicks.

For more information about the upgrade, including a video on how to zip through basic email tasks in Outlook.com, see My Hotmail account was upgraded to Outlook.com.

Opna Outlook.com

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