The steps that you should follow will vary, depending on whether your computer is on a domain or a workgroup. To find out, see "To check if your computer is on a workgroup or domain" in What is the difference between a domain, a workgroup, and a homegroup?

Show all

My computer is on a domain

Because your computer is on a domain, only your network administrator can reset your domain password. To reset a password for a local user account (an account that provides access to the computer, but not to the domain), follow the steps below.

  1. Open User Accounts by clicking the Start button Picture of the Start button, clicking Control Panel, clicking User Accounts, clicking User Accounts, and then clicking Manage User Accounts. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. On the Users tab, under Users for this computer, click the user account name, and then click Reset Password.

  3. Type the new password, confirm the new password, and then click OK.

My computer is in a workgroup

If you forget your password, you can reset it using a password reset disk for your user account (or the password reset information stored on a USB flash drive). If you don't have a password reset disk, you'll need to get someone with an administrator account on the computer to reset your password for you.


  1. If you enter the wrong password when you attempt to log on, Windows displays a message that the password is incorrect. Click OK to close the message.

  2. Click Reset password, and then insert your password reset disk or USB flash drive.

  3. Follow the steps in the Password Reset wizard to create a new password.

  4. Log on with the new password. If you forget your password again, you can use the same password reset disk. You don't need to make a new one.

For information about changing your password, see Change your Windows password. For information about storing password reset information, see Create a password reset disk.

Þarftu frekari aðstoð?