Protect your PC

Windows 8, Windows RT

Graphic showing some of the ways additional info can help keep an account more secure

Help secure your Microsoft account

Your Microsoft account connects you to your favorite people, settings, preferences, and websites. It's an excellent idea to help protect your account by adding security info to it. If you ever forget your password or your account is hacked, we can use your security info to verify your identity and help you get back into your account—and back to the stuff you care about.

Add security info to your account

Here's how:

  1. Go to the Microsoft account webpage and sign in.

  2. Under Password and security info, tap or click Edit security info.

  3. Follow the instructions to add or change your security info, such as:

    • Alternate email addresses

    • Mobile or other phone numbers

    • Additional PCs that you recognize and trust (like your daughter’s laptop, or the PC you use at work)

    • A security question and answer that a stranger or hacker wouldn’t know (like your parent’s birthplace, the name of your childhood pet, or your favorite sports team)

  4. When you’re finished, tap or click OK.

It’s a good idea to add security info at the beginning, before anything goes wrong. Of course, we realize that you’re busy, and we know you would never forget your password. Don’t worry. Even if you’re having a problem, we’ll help you then too.

See more

Get support for security, privacy, and accounts.

Can't sign in? Get help resetting your Microsoft account password.

To help keep your PC secure, encrypt one or more drives with BitLocker.

Use a Microsoft account to keep files, favorites, and settings in sync.