Internet Explorer add-ons: frequently asked questions

Web browser add-ons add features (for example, extra toolbars, animated mouse pointers, stock tickers, and pop-up ad blockers) to your web browser.

Hiển thị tất cả

Where do add-ons come from?

Many add-ons come from the Internet, and they usually require that you give your permission before they are installed on your computer. Some, however, might be installed without your knowledge. This can happen if the add-on was part of another program that you installed. Some add-ons are installed with Microsoft Windows.

How can I see which add-ons are installed?

  1. Open Internet Explorer by clicking the Start button Picture of the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.

  2. Click the Tools button, and then click Manage Add-ons.

  3. Under Add-on Types, click Toolbars and Extensions.

  4. Under Show, you can select one of the following views of your add-ons:

    • To display a complete list of the add-ons that reside on your computer, click All add-ons.

    • To display only those add-ons that were needed for the current webpage or a recently viewed webpage, click Currently loaded add-ons.

    • To display add-ons that were pre-approved by Microsoft, your computer manufacturer, or a service provider, click Run without permission.

    • To display only 32-bit ActiveX controls, click Downloaded controls.

  5. When you are finished, click Close.

Why am I getting a message saying I'm running without add-ons when I start Internet Explorer?

This message appears when Internet Explorer is opened with add-ons disabled. To run Internet Explorer normally (with add-ons turned on), make sure to click Internet Explorer on the Start menu and do not click Internet Explorer (No Add-ons).

There are several add-ons in this list that I did not install. How did they get on my computer?

Some add-ons are pre-approved and are installed on your computer originally. All pre-approved add-ons are checked and digitally signed. Pre-approved add-ons can come from Microsoft, your computer manufacturer, your Internet service provider (if you are using a private branded version of Internet Explorer), or your network administrator. To see the pre-approved add-ons that are installed on your computer, do this:

To view all pre-approved add-ons

  1. Open Internet Explorer by clicking the Start button Picture of the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.

  2. Click the Tools button, and then click Manage Add-ons.

  3. Under Show, click Run without permission.

  4. You will now see a list of all pre-approved add-ons. When you are finished looking at the list, click Close.

Notes

  • Some add-ons are digitally signed, meaning that there is a specially encoded tag in the file which can identify the publisher. If (Not verified) is displayed in the Publisher column, the add-on itself is not digitally signed.

  • If your machine is on a domain, some add-ons might have been disabled by your network administrator. In that case, the add-on might not show up in the lists of add-ons or you will not be able to enable it. To use the add-on, the administrator will have to enable it.

What can I do if I think an add-on is causing trouble?

Add-ons are typically fine to use, but sometimes they force Internet Explorer to shut down unexpectedly. This can happen if the add-on was created for an earlier version of Internet Explorer or has a programming error.

Here's what you can do:

  • Disable it. If an add-on causes repeated problems, disable it by using Add-on Manager.

  • Report it. When prompted, you might want to report the problem to Microsoft. The report is anonymous and requires nothing from you except your permission. These reports are used to improve our products and to encourage other companies to update and improve theirs.

Can I delete Add-ons or ActiveX controls?

You can only delete ActiveX controls that you have downloaded and installed. You can't delete ActiveX controls that were preinstalled or add-ons of any kind, but you can disable them. To delete an ActiveX control that you have installed, use Manage add-ons. If the add-on cannot be removed in Manage add-ons, you might be able to uninstall it through Control Panel.

To delete ActiveX controls you have installed

  1. Open Internet Explorer by clicking the Start button Picture of the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.

  2. Click the Tools button, and then click Manage Add-ons.

  3. Under Show, click Downloaded controls to display all ActiveX controls.

  4. Click the ActiveX control you want to delete, and then click More information.

  5. In the More Information dialog box, click Remove Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation..

  6. Repeat steps 4 and 5 for every control you want to delete. When you are finished, click Close.

How can I disable a browser add-on?

Before you disable a browser add-on, keep in mind that some webpages, or Internet Explorer itself, might not display properly if an add-on is disabled. We recommend that you only disable an add-on if it repeatedly causes Internet Explorer to close.

To permanently disable add-ons

  1. Open Internet Explorer by clicking the Start button Picture of the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.

  2. Click the Tools button, and then click Manage Add-ons.

  3. Under Show, click All add-ons.

  4. Click the add-on you want to disable, and then click Disable.

  5. Repeat step 4 for every add-on you want to disable. When you are finished, click Close.

Follow the steps below to run Internet Explorer with all add-ons temporarily disabled. Add-ons will be disabled only until you restart Internet Explorer normally. To disable add-ons permanently, follow the steps in the section above.

To temporarily disable all add-ons

  • Click the Start button Picture of the Start button, click All Programs, click Accessories, click System Tools, and then click Internet Explorer (No Add-ons).

How can I re-enable a browser add-on?

You might want to re-enable a browser add-on if you disabled an add-on but want to go to a site that requires it, or if disabling the add-on caused general display problems with webpages or Internet Explorer.

To re-enable an add-on

  1. Open Internet Explorer by clicking the Start button Picture of the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.

  2. Click the Tools button, and then click Manage Add-ons.

  3. Under Show, click All add-ons.

  4. Click the add-on you want to enable, and then click Enable.

  5. Repeat step 4 for every add-on you want to enable. When you are finished, click Close.