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When using safe mode to troubleshoot problems with your computer, you might find the following tools and features helpful.

  • Open Recovery by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type recovery, and then click Recovery.

    You can use Recovery to restore the state of your computer's system to a previous point in time, or restore the contents of your hard disk from a backup. You can also reinstall Windows from a recovery image installed on your hard disk. For more information, see What is Recovery in Control Panel?

  • Open Control Panel by clicking the Start button Picture of the Start button, and then clicking Control Panel.

    You can use Control Panel to access various tools for changing settings in Windows.

  • Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    You can use Device Manager to update device drivers and configure hardware installed on your computer. You must be logged on as an administrator to use this program. If you aren't logged on as an administrator, you can change only settings that apply to your user account.

  • Open Event Viewer by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Event Viewer. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    You can use Event Viewer to view detailed entries about system and program events on your computer. You must be logged on as an administrator to use this program. If you aren't logged on as an administrator, you can change only settings that apply to your user account. For more information, see What information appears in event logs (Event Viewer)?

  • Open System Information by clicking the Start button Picture of the Start button. In the search box, type System Information, and then, in the list of results, click System Information.

    You can use System Information to view details about your computer's hardware configuration, components, and drivers. For more information, see What is System Information?

  • Open the Command Prompt window by clicking the Start button Picture of the Start button. In the search box, type Command Prompt, and then, in the list of results, click Command Prompt.

    Advanced users can use the Command Prompt window to use command line tools. You must be logged on as an administrator to use this program. If you aren't logged on as an administrator, you can change only settings that apply to your user account. For more information, see Command Prompt: frequently asked questions.

  • Open the Registry Editor by clicking the Start button Picture of the Start button, typing regedit into the search box, and then pressing Enter. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    Advanced users can use Registry Editor to make changes to Windows registry files. You must be logged on as an administrator to use this program. If you aren't logged on as an administrator, you can change settings that only apply to your user account. For more information, see What is Registry Editor?