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If the music in your library skips or the audio breaks up when you play it in Windows Media Player, there might be a problem with the audio driver installed on your computer. Typically, this type of problem only occurs toward the end of songs (in the last 20 seconds or so).

In some cases, you can work around the problem by disabling optional speaker effects that are collectively known as enhancements. If disabling speaker effects solves the problem, you might need to update your audio driver.

Hiển thị tất cả

To disable speaker audio enhancements

  1. Open Sound by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type sound, and then click Sound.

  2. On the Playback tab, click Speakers, and then click Properties.

  3. Click the Enhancements tab, and then select the Disable all enhancements check box.

    If you don't see an Enhancements tab in the Speakers Properties dialog box, those features are not available for your speakers and this procedure is not applicable to your computer.

    If disabling audio enhancements solves the audio problem you're experiencing, this typically indicates that your audio driver needs to be updated.

To update your audio driver

If disabling audio enhancements solves the audio problem you're experiencing, check to see if an updated driver is available for your computer. Here's how:

  1. Go to Windows Update and install any available audio driver updates.

    For information about using Windows Update, see Install Windows updates in Windows 7.

  2. If no updates are available or if installing the update doesn't solve your problem, go to your computer manufacturer's website and search for audio driver updates for your specific computer model (updates are usually available in the "Support" or "Software Downloads" section of the company's website).

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