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The System Recovery Options menu contains several tools, such as Startup Repair, that can help you recover Windows from a serious error. This set of tools is on your computer's hard disk and on the Windows installation disc.

Notes

  • You can also create a system repair disc that contains the System Recovery Options menu. For more information, see Create a system repair disc.

  • If you use a Tablet PC or other computer with a touchscreen, you might need to connect a keyboard and mouse in order to use Startup Repair and the other tools in the System Recovery Options menu.

Picture of the System Recovery Options menu
The System Recovery Options menu
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What each recovery option does

System recovery option Description
System recovery option

Startup Repair

Description

Fixes certain problems, such as missing or damaged system files, that might prevent Windows from starting correctly. For more information, see Startup Repair: frequently asked questions.

System recovery option

System Restore

Description

Restores your computer's system files to an earlier point in time without affecting your files, such as e‑mail, documents, or photos.

If you use System Restore from the System Recovery Options menu, you cannot undo the restore operation. However, you can run System Restore again and choose a different restore point, if one exists. For more information, see What is System Restore? and System Restore: frequently asked questions.

System recovery option

System Image Recovery

Description

You need to have created a system image beforehand to use this option. A system image is a personalized backup of the partition that contains Windows, and includes programs and user data, like documents, pictures, and music. For more information, see What is a system image?

System recovery option

Windows Memory Diagnostic Tool

Description

Scans your computer's memory for errors. For more information, see Diagnosing memory problems on your computer.

System recovery option

Command Prompt

Description

Advanced users can use Command Prompt to perform recovery-related operations and also run other command line tools for diagnosing and troubleshooting problems.

Note

  • Some computer manufacturers might customize the menu by adding or removing recovery tools, or including their own tools.

To open the System Recovery Options menu on your computer

  1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer using the computer's power button.

  2. Do one of the following:

    • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

    • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.

  3. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter. (If Repair your computer isn't listed as an option, then your computer doesn't include preinstalled recovery options, or your network administrator has turned them off.)

  4. Select a keyboard layout, and then click Next.

  5. On the System Recovery Options menu, click a tool to open it.

To open the System Recovery Options menu using the Windows 7 installation disc or a USB flash drive, or a system repair disc

If your computer's system is severely damaged and you can't access the System Recovery Options menu on your computer, you can access it using the Windows 7 installation disc or a USB flash drive, or using a system repair disc if you created one earlier.

To use this method, you need to restart (boot) your computer using the disc or USB flash drive.

  1. Insert the Windows 7 installation disc or USB flash drive, or a system repair disc, and then shut down your computer.

  2. Restart your computer using the computer's power button.

  3. When prompted, press any key, and then follow the instructions that appear.

  4. On the Install Windows page, or on the System Recovery Options page, choose your language and other preferences, and then click Next.

  5. If you are using the Windows installation disc or USB flash drive, click Repair your computer.

  6. Select the Windows installation you want to repair, and then click Next.

  7. On the System Recovery Options menu, click a tool to open it.

Article ID: MSW700037



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