What should I do if Internet Explorer 8 doesn’t start?

此帮助主题中的信息适用于 Windows Internet Explorer 8。

When upgrading from Internet Explorer 7, Internet Explorer 8 might open and then immediately close. This can happen if some settings were corrupt before the upgrade. To correct this problem, you'll need to uninstall Internet Explorer 8 and reinstall Internet Explorer 7, reset the Internet Explorer 7 settings, and then reinstall Internet Explorer 8.

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  1. 通过单击“开始”按钮“开始”按钮的图片,再依次单击“控制面板”“程序”,然后单击“程序和功能”,打开“程序和功能”。

  2. In the left pane, click View installed updates.

  3. Select Internet Explorer 8, and then click Uninstall. 需要管理员权限 如果系统提示您输入管理员密码或进行确认,请键入密码或提供确认。

  4. Follow the instructions on the screen to uninstall Internet Explorer 8.

  5. When you're done, restart Windows.

Resetting Internet Explorer can affect some settings, such as your home page, add-ons, or cookie settings. For more information, see Reset Internet Explorer 7 settings.

  1. Click this link:

    Reset Internet Explorer settings

    Picture of a Fix it button

  2. In the File Download dialog box, click Run, and then follow the steps in the wizard.

  3. In the Reset Internet Explorer Settings dialog box, click Reset.

  4. When Internet Explorer finishes applying default settings, click Close, and then click Close again.

  5. Close and restart Internet Explorer.

Note

Note

If you close all windows but still get an error message when you try to reset Internet Explorer 7, you might have programs running that aren't visible. Restart Windows, open Internet Explorer, and try resetting again.

Resetting Internet Explorer can affect some settings, such as your home page, add-ons, or cookie settings. For more information, see Reset Internet Explorer 7 settings.

  1. Close any Internet Explorer or Windows Explorer windows that are currently open.

  2. 通过单击“开始”按钮“开始”按钮的图片,然后单击“Internet Explorer”,打开 Internet Explorer。

  3. Click the Tools button, and then click Internet Options.

  4. Click the Advanced tab, and then click Reset.

  5. In the Reset Internet Explorer Settings dialog box, click Reset.

  6. When Internet Explorer finishes applying default settings, click Close, click OK, and then click OK.

  7. Close and restart Internet Explorer.

Note

Note

If you close all windows but still get an error message when you try to reset Internet Explorer 7, you might have programs running that aren't visible. Restart Windows, open Internet Explorer, and try resetting again.

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